Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.30

3.3 Rating 1,998 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend and continue to use”

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Posted 6 years ago

“No problems at all, amazing insurance company, they are the reason I?ve kept my black box!”

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Posted 6 years ago

“After using Hastings for just over a year now, I've had no issues with their customer service. The only time I had to get in contact with them, the team was very pilot and helpful.”

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Posted 6 years ago

“Everything was very easy.”

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Posted 6 years ago

“Very happy with my service, the guy I spoke to was really helpful and cheerful, got all of my queries sorted no problem!”

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Posted 6 years ago

“They have always been easy to get in contact with and very useful with queries.”

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Posted 6 years ago

Hi there,Thank you for taking the time to leave this positive review.~ Jamie

Posted 5 years ago

“Easy simple use of black box with good savings for safe driving.”

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Posted 6 years ago

“Great customer service, was quick and easy to renew my policy and the quote was very competitive. Would highly recommend Hastings Direct Smartmiles for young drivers.”

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Posted 6 years ago

“I spoke to Emma she was great helped me out a lot”

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Posted 6 years ago

“Been using this insurance service for a few years now and you save a lot by driving safely. Easy to set up and to renew too.”

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Posted 6 years ago

“I would recommend anytime its so easy to keep to the regs with the box and it does make me a more careful drivereveryone should have a box and the good driving is rewarded by a discount on my already brilliant insurance policy thank you Hastings”

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Posted 6 years ago

“As in the headline, excellent service, and very helpful customer service staff, especially a young lady I dealt with, unfortunately I'm not sure what her name is. Great for new young drivers.”

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Posted 6 years ago

“Hastings Direct are the best Insurance company I have ever dealt with I would recommend them to anyone. The staff are so helpful and friendly, and I had a nice discount thanks to the smart box and my driving, I scored 90 for this renewal out of 100. Hope to score more next year Thanks Hastings”

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Posted 6 years ago

“They were very professional and efficient in their service, along with being amazingly, reasonably priced. A perfect insurance company for those who drive sensibly, obeying the road laws.”

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Posted 6 years ago

“customer service team are easy to talk to and understand”

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Posted 6 years ago

“fast efficient service”

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Posted 6 years ago

“Great communication and also great service when I called up. Only reason I left was because I got a cheaper Quote elsewhere!”

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Posted 6 years ago

“They have been brilliant in terms of service and pricing, their premiums were much less than I believed they'd be. Very happy with their service and performance with black box.”

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Posted 6 years ago

“Very good, would always recommend and will always be my first choice for my car insurance.”

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Posted 6 years ago

“Amazing service, 2nd year insuring with them. Easy process, always checking up if you clonk your car on a curb. Friendly and good customer service.”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,998 reviews