Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Hastings Direct Smart Miles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is great , although when phoning in the automated response is a little too fast and I found some staff spoke a tad too fast even when i asked for them to slow down. Great service but it does come across as rushed. The mobile app isn't great either. had a few problems already it will give me no data sometimes and say not activated even though it is???”

Helpful Report

Posted 7 years ago

“You started my insurance on the car the day I purchased it”

Helpful Report

Posted 7 years ago

“They have been ver efficoent”

Helpful Report

Posted 7 years ago

“My first policy having just passed my driving test. Easy to arrange on line and the best quote I had!”

Helpful Report

Posted 7 years ago

“Would have rated 5 stars but box has not arrived to be fitted under bonnet and only 2 days off the 14 days when it should be up and running! Sorting the insurance was easy and straightforward. Spoke with a young lady at your offices on Peterborough and she was kind, helpful and informative. All in all a good experience but still awaiting the box.”

Helpful Report

Posted 7 years ago

“So far, so good..”

Helpful Report

Posted 7 years ago

“Good product, still a lot more expensive than we expected.”

Helpful Report

Posted 7 years ago

“straight forward and easy to do.”

Helpful Report

Posted 7 years ago

“Yeah seems to be honest deal and do what promised cheese Maria”

Helpful Report

Posted 7 years ago

“Good”

Helpful Report

Posted 7 years ago

“brilliant customer service! and easy process of getting my black box! would recommend all first time drivers”

Helpful Report

Posted 7 years ago

“Ok. No RAC docs througj yet??”

Helpful Report

Posted 7 years ago

“The customer service is good.”

Helpful Report

Posted 7 years ago

“Clear advice from telephone enquiry, good price and dispatch of box was quick and delivered on time.”

Helpful Report

Posted 7 years ago

“Whole experience was good. Very easy to follow and was kept informed.”

Helpful Report

Posted 7 years ago

“Hastings Direct were helpful, great price and most of all the service was fast and straight forward.”

Helpful Report

Posted 7 years ago

“Bought through compare the market, & was the cheapest, with a well known company such as yourselves. Process was simple & I only gave you 4 stars because the price went up after I had entered the vehicle reg no, otherwise it would have been 5 stars”

Helpful Report

Posted 7 years ago

“Everything was as stated”

Helpful Report

Posted 7 years ago

“good product good price. service a little ifish”

Helpful Report

Posted 7 years ago

“Good service and was explained well but when asked questions the person I spoke to sounded a bit fed up at having to go over again”

Helpful Report

Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews