Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful information regarding renewal. Reasonable renewal quote”

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Posted 7 years ago

“I renewed my insurance with Hastings smart miles, the price of renewal was better than expected, I was able to easily switch my payments to months instalments, add on an extra and I was able to find out any information I needed when phoning the customer services.”

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Posted 7 years ago

“Website is terrible, Couldn't sign into my account, when I tried to sign up it said an account was already registered with this information and when I tried to reset the password it said the account did not exist. In addition when I changed car midway through the year they charged me much more than another insurance company would as they knew they could otherwise I would not get my 1 years NCB.”

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(Car Insurance) - Posted 7 years ago

“Great deals and very helpful customer service lines. Offered me a great renewal price that was alot cheaper than anywhere else!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“no issues so far”

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Posted 8 years ago

“Good cover, had the black box installed. The dash for that is easy to understand. Little difficult to raise your score as Road type isn't included. But good all round.”

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(Car Insurance) - Posted 8 years ago

“No problems with the policy but this is my first car so I had a black box fitted. One of the criteria is Time of Day. Whilst I accept that accidents occur more at night, I work odd hours, and public transport is not an option. I score badly in this area and the only advice I got when I rang to discuss was to 'get a lift' or 'use public transport'; the very reasons I bought a car!! Also, agent was unable to explain how the scoring worked, which appears random a best!”

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(Car Insurance) - Posted 9 years ago

“Good first time insurer”

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(Car Insurance) - Posted 9 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews