Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Hastings Direct Smart Miles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free, good service.”

Helpful Report

Posted 6 years ago

“Competitive prices and really good service.”

Helpful Report

Posted 6 years ago

“Low cost and reduced after a year of good driving, also got bonus rewards for staying with them”

Helpful Report

Posted 6 years ago

“Would recommend. Done everything that was needed the only thing is I got phones saying I had been in a crash when I haven't and my car was fine therefore I think the black box is too sensitive at times. But once you explain it's ok”

Helpful Report

Posted 6 years ago

“Could make it easier to view policy, either via post or email”

Helpful Report

(Car Insurance) - Posted 6 years ago

“The customer service was very good, any time I had any questions I would phone straight through without a wait and my question would be answered straight away, the only issue is I feel the black box score doesn't update frequently enough and maybe not too accurate.”

Helpful Report

Posted 6 years ago

“good price”

Helpful Report

Posted 6 years ago

“The people I spoke to let me know all the good deals I?d receive and answered all of my questions thoroughly. This is my third year with Hastings SmartMiles and they really do praise their customers for loyalty.”

Helpful Report

Posted 6 years ago

“I had to call a couple of times first time renewing my insurance and done it by myself your team really helped me understand what I was paying for and always sent me an email following the call”

Helpful Report

Posted 6 years ago

“Polite and helpful.”

Helpful Report

Posted 6 years ago

“I would recommend this yes, staffs were helpful in directing me on the phone! Cheap...”

Helpful Report

Posted 6 years ago

“first class service. No effort needed to renew with a great price”

Helpful Report

Posted 6 years ago

“The service is good but interm of insurance is high then other insurance”

Helpful Report

Posted 6 years ago

“The customer service team are fantastic at helping you with any issues you have.”

Helpful Report

Posted 6 years ago

“Really happy with my renewal price and the service I've received over the last 2 years”

Helpful Report

Posted 6 years ago

“Price is reasonable for a young driver like myself and the staff are always friendly when you need to call for help.”

Helpful Report

Posted 6 years ago

“No issues with my policy”

Helpful Report

(Car Insurance) - Posted 6 years ago

“This was the worst insurance cover I have ever had. The admin side was ok but the black box was not fit for purpose. It was attached to the battery and on a bumpy road it read that he was breaking heavily and he wasn't. You would not do anything about it and eventually I had to cancel the policy which cost me money as you would not refund anything even though it was your fault we had to cancel the policy. Appalling product. Get the black box fixed!!! I have used three other companies with my other sons and not had this problem.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Insurance is great for first time car drivers”

Helpful Report

Posted 6 years ago

“Good price. Year discount for good driving.”

Helpful Report

Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews