Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 900 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class service. Was dreading getting a quote after my drink driving conviction but Ian made it so easy and simple would definitely recommend 10/10”

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Posted 3 years ago

“Ian Quinn was very professional and efficient in answering any enquiries and helping me resolve any issues.”

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Posted 3 years ago

“5stars to Ian just great. All the best from Ian cumming.”

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Posted 3 years ago

“Ian Quinn dealt with me. Very friendly, helpful and made me feel comfortable. Good service all round and the easiest insurance I have had to do by far. Ian made it easy!!!! Thanks”

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Posted 3 years ago

““Ian Quinn” who dealt with me was brilliant!! Spot on!! He really looked after me and made me feel welcome and comfortable. He provided a great service!! And was really helpful. Thank you Ian, top man.”

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Posted 3 years ago

“Iain was very pleasant to speak to made everything very clear and he got me best price he could, was happy with his customer service friendly clear manner :)”

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Posted 3 years ago

“Very professional,knowledgeable and personable advisors”

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Posted 3 years ago

“Ian Quinn was so kind, helpful, he was patient, knowledgeable and efficient. Simply fantastic.”

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Posted 3 years ago

“I give 3 star's for some employers except Ian Quinn. Ian was friendly and he helped me with the quote, based on his suggestion i decided to buy the policy with insurance factory again after 2 days ago i cancelled my existing one because off other employees. For Ian 5* for the last 3 employees w i spoke to just 3* . Thank you Ian”

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Posted 3 years ago

“Ian Quinn was very helpful in sorting out a great price for my van. 5 star as always.... seeing as I’ve been insured with these before.”

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Posted 3 years ago

“I'm delighted with my customer experience with Insurance Factory. I spoke to Ian, who called me when he promised to, and worked hard to get me a great price for my insurance. He was easy to talk to, has a great sense of humour, and clearly enjoys helping customers find the right policy to suit their particular needs. Five stars from me!”

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Posted 3 years ago

“The caller was very nice and helpful. He takes the time out to go through everything so that I could get the best price.”

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Posted 3 years ago

“Ian was very helpful and knowledgeable very friendly and very quick to get me the right insurance for my car. Would highly recommend. Thank you Ian.”

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Posted 3 years ago

“The call handler was very helpful friendly and worked hard to help me get the insurance I wanted”

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Posted 3 years ago

“Ian quinn gave me quality service and feedback regarding my insurance (5 stars for him). Even went the extra mile to help me out with the best deal. Top bloke great firm. Thanks again”

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Posted 3 years ago

“The gentleman I spoke to was very amiable and proffesional. I felt comfortable that I had made the correct decision.”

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Posted 3 years ago

“thank you for your help”

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Posted 3 years ago

“Mr Ian Quinn provided me with excellent service from start to finish, would highly recommend! Great job guys! 🙌”

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Posted 3 years ago

“I spoke to Ian Quinn, lovely gentleman, very good and reassuring service. Called back today to make an adjustment to the policy and he gave me an amazing service and got me a very good quote! 👍”

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Posted 3 years ago

“Ian was the one that gave me quote during these hard times he made it more enjoyable to speak to on the phone being cheery but also given me the info and trying his best to get me the quote that I needed for my policy, never happy with his service”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 900 reviews