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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Really helpful with it all
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Posted 3 years ago
Good price well explained fast service
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Posted 3 years ago
Your operative was very helpful, knowledgeable and friendly. He mad getting my car insured easy and fun. 10/10. Thanks
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Posted 3 years ago
was very helpful and answered all i needed to know about my new car insurance.
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Posted 3 years ago
Very very helpful great customer service.
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Posted 3 years ago
Ian was extremely helpful during my experience with him. He called me out of hours to accomodate having a young child and i thought this was exceptional service.
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Posted 3 years ago
Ian, the salesperson who helped me was very professional and knowledgable. He talked with ease and made sure that the policy I needed, was 100% accurate. He explained everything without using any jargon or tricks to get me to buy add-ins that I didn't want. He is an asset to your organisation.
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Posted 3 years ago
Excellent care and very helpful. But took a Very Long waiting time to actually speak to someone
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Posted 3 years ago
Quick, efficient, very helpful. Got sorted asap.
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Posted 3 years ago
Very helpful and patient
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Posted 3 years ago
A gentleman called Ian helped me on both phone calls I mad regarding my insurance. He was both pleasant and helpful and nothing was to much trouble
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Posted 3 years ago
Excellent customer service from a guy call Ian Quinn, we well out of his way to help me as much as possible, great communication and followed up with everything he said. 10 out of 10
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Posted 3 years ago
Very friendly service
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Posted 3 years ago
the gentleman on the phone was absolutely wonderful, did the best he could and made it such a simple process, even had a good sense of humour,
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Posted 3 years ago
Was easy to talk too best conversation and funny conversation I’ve had since I have been driving for 15 years. Big thanks to Ian top man thank you wish they was all like you mate
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Posted 3 years ago
Ian was very friendly and helpful throughout the conversation, thank you.
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Posted 3 years ago
Ian was very helpful and patient exploring all types of insurance options for me. Thank you Ian!
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Posted 3 years ago
Ian quinn is an absolute legend i came up against a problem trying to process a payment and he solved it he went above and beyond what a guy.👍
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Posted 3 years ago
Ian was very helpful and professional when I recently insured my van. I would recommend any one to use his company. Phil Thompson
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Posted 3 years ago
Excellent customer service from Ian , nothing was to much trouble, very helpful and knowledgeable. Keep up the good work .
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Posted 3 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews