Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 900 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“The gentleman I spoke to was fab! He was really informative and a generally lovely guy! I could have spoken to him all day! Need more people like that in the call centres and the world. He definately needs a reward for his work.”

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Posted 3 years ago

“Really helpful with it all”

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Posted 3 years ago

“Good price well explained fast service”

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Posted 3 years ago

“Your operative was very helpful, knowledgeable and friendly. He mad getting my car insured easy and fun. 10/10. Thanks”

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Posted 3 years ago

“was very helpful and answered all i needed to know about my new car insurance.”

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Posted 3 years ago

“Very very helpful great customer service.”

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Posted 3 years ago

“Ian was extremely helpful during my experience with him. He called me out of hours to accomodate having a young child and i thought this was exceptional service.”

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Posted 3 years ago

“Ian, the salesperson who helped me was very professional and knowledgable. He talked with ease and made sure that the policy I needed, was 100% accurate. He explained everything without using any jargon or tricks to get me to buy add-ins that I didn't want. He is an asset to your organisation.”

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Posted 3 years ago

“Excellent care and very helpful. But took a Very Long waiting time to actually speak to someone”

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Posted 3 years ago

“Quick, efficient, very helpful. Got sorted asap.”

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Posted 3 years ago

“Very helpful and patient”

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Posted 3 years ago

“A gentleman called Ian helped me on both phone calls I mad regarding my insurance. He was both pleasant and helpful and nothing was to much trouble”

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Posted 3 years ago

“Excellent customer service from a guy call Ian Quinn, we well out of his way to help me as much as possible, great communication and followed up with everything he said. 10 out of 10”

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Posted 3 years ago

“Very friendly service”

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Posted 3 years ago

“the gentleman on the phone was absolutely wonderful, did the best he could and made it such a simple process, even had a good sense of humour,”

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Posted 3 years ago

“Was easy to talk too best conversation and funny conversation I’ve had since I have been driving for 15 years. Big thanks to Ian top man thank you wish they was all like you mate”

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Posted 3 years ago

“Ian was very friendly and helpful throughout the conversation, thank you.”

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Posted 3 years ago

“Ian was very helpful and patient exploring all types of insurance options for me. Thank you Ian!”

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Posted 3 years ago

“Ian quinn is an absolute legend i came up against a problem trying to process a payment and he solved it he went above and beyond what a guy.👍”

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Posted 3 years ago

“Ian was very helpful and professional when I recently insured my van. I would recommend any one to use his company. Phil Thompson”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 900 reviews