Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“The gentleman was extremely patient and very knowledgeable.”

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Posted 4 years ago

“Great service, with personable and engaging advisor Ian. Price was adjusted upwards on phoning but still the most reasonable.”

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Posted 4 years ago

“The man I spoke to was very helpful and got everything done nice and quick and I’m happy with the price of my insurance!”

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Posted 4 years ago

“Ian was very cheerful and helpful and did his best to get the best deal and explain anything I didn't quite understand. Made me feel at ease and have confidence in the company.”

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Posted 4 years ago

“Ian was very helpful very pleasant to talk to, explained everything about the policy. Happy with the price.”

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Posted 4 years ago

“Very helpful and knowledgeable sales person and very good price.”

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Posted 4 years ago

“Very good and helpful”

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Posted 4 years ago

“Very helpful and friendly, but too many questions!!”

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Posted 4 years ago

“I was a victim of a theft I have had 7 years with the company as soon as I maid a claim I was given a railroad response hidden costs no help £1300 for not bein able to keep my policy ... I feel sick”

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Posted 4 years ago

“Very helpful, was found the best deal for me. Excellent friendly customer service from Ian”

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Posted 4 years ago

“Good service from Iain, quick, easy explanations, no waffle.”

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Posted 4 years ago

“Ian was very help, ran me through everything I needed to know very clearly. And got me the price I was looking for. Thanks a ton Ian”

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Posted 4 years ago

“Ian was very helpful, very kind spoken. He helped me get a better deal for my car insurnace. Thank you very much for your amazing service.”

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Posted 4 years ago

“Quality service. with a bit of a laugh”

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Posted 4 years ago

“Ian Quinn!! The guy to go to for car insurance! Best custom service I’ve had. Very polite, helpful, great humour & talked me through everything and helped me as much as he could! Highly recommended!!”

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Posted 4 years ago

“Great job Ian”

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Posted 4 years ago

“Had the pleasure of a very efficient Ian tonight who helped me through the process . Showed not just efficiency but good humour and excellent people skills. As asset to any business.”

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Posted 4 years ago

“Very friendly and very professional”

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Posted 4 years ago

“Ian was a pleasure to deal with, very helpful and got me a fantastic deal. Would recommend to all.”

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Posted 4 years ago

“This is the best customer service I can say I have had at the age of 54 never has somebody been so helpful in gaining my custom and respect... Your company can only benefit from an employee like Ian on your team.. Well done best wishes for the future Adrian”

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Posted 4 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews