Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Ian was brilliant. Very professional but also made what can be a stressful experience a lot more enjoyable with his great humour. Did his very best to find the best price and also was patient when I didn’t have info directly to hand. Nice one Ian, thank you!”

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Posted 3 years ago

“Ian was extremely helpful, efficient and worked hard to get me the best policy. Also very friendly. Thank you”

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Posted 3 years ago

“Ian was professional, yet his fun personality shined through. He knew all answers to my questions. We completed my new policy in about 20 minutes. He was thoughrough, but made it a friendly experience.”

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Posted 3 years ago

“Ian was excellent and a great help! I would recommend, price was reasonable.”

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Posted 3 years ago

“Excellent thanks Ian I would recommend highly”

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Posted 3 years ago

“Ian was unreal”

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Posted 3 years ago

“Hi I just like to say . Ian who I spoke to on the phone regarding the insurance .Was professional . Direct with my questions . And set up the policy I needed . In all the years I have requested insurance . Ian was the best person I have ever spoke to on the phone .”

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Posted 3 years ago

“Price was excellent and also the customer service”

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Posted 3 years ago

“Rob was a class act a fantastic and professional guy never trying to force a sale and always happy to help it took 3 phone calls to sort out because of my work but that was not an issue for him top guy great service would definitely recommend to anyone”

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Posted 3 years ago

“Very helpful and understanding. Really put themselves out for my son.”

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Posted 3 years ago

“Price was excellent and the service was excellent too!”

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Posted 3 years ago

“Ian was very helpful and very professional helped we out on a few thinks nice to talk to some one instead real”

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Posted 3 years ago

“Ian was extremely helpful and very professional, couldn’t fault the customer service”

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Posted 3 years ago

“What a very nice man to talk to very helpful”

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Posted 3 years ago

“great service. Highly recommend. thanks”

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Posted 3 years ago

“Rang today to arrange insurance on my van, spoke to Ian and he was really helpful. We went through my details and the quote was really competitive compared to others I’d had. Will definitely be in touch again when my car insurance runs out.”

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Posted 3 years ago

“Ian was brilliant and made everything so easy. Top service. Thanks guys”

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Posted 3 years ago

“He was very helpful and saved me £1000 on my car insurance renewal. Ian was easy to talk to and had a great sense of humour. He also asked all the right questions and as very helpful in making sure I understood exactly what I needed and what I didn’t. Highly recommend him.”

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Posted 3 years ago

“Outstanding customer service, pleasant, patient & extremely professional. I will recommend your company to friends & colleagues because the experience I had was so overwhelming excellent. Ian set up my new policy, outstanding customer care.”

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Posted 3 years ago

“Excellent customer service, Mark and Ian were very helpful, confident and couldn't have done more for us. Quote was a third of what we were currently paying and would very highly recommend.”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews