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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Iain was a great help and a pleasure to talk to on the phone...his positive energy helped soften the blow on the insurance cost :)
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Posted 3 years ago
Iain made the whole experience very pleasurable rather than an ordeal
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Posted 3 years ago
Very helpful competitive price & good cover.
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Posted 3 years ago
Ian made the telephone call less stressful and took away any worries or concerns I had going into the call. He settled my anxiousness about my conviction and worked with me amazingly to help find the best price/deal. He was FAB
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Posted 3 years ago
Very good and very helpful
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Posted 3 years ago
Very good and precise Thank you
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Posted 3 years ago
Ian was super efficient, really refreshing to speak to someone who cared about the service and product. Huge thank you
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Posted 3 years ago
Helpful and happy service
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Posted 3 years ago
10 out of 10 Ian was really nice an helpful top service
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Posted 3 years ago
Dealt with Ian who fantastic. Couldn't fault in the slightest, really friendly and easy to talk to while he was doing the boring stuff in the background.
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Posted 3 years ago
110% service from Ian. Got me insurance at a fraction of what I had been quoted previously. Would recommend and I will be using again in the future. Many Thanks.
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Posted 3 years ago
Ian who i spoke to on the phone was very perlite & helpful all round nice bloke..wasn't to pleased with over 40 minutes waiting to get through to speak to someone but was late evening.
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Posted 3 years ago
Really happy with my insurance quote and Couldn’t of asked for a nicer fella on the end of the phone really helpful ⭐️⭐️⭐️⭐️⭐️
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Posted 3 years ago
Not necessarily the service itself, however the gentleman that dealt with me- Ian Quinn was utterly excellent. He made what can be a difficult and frustrating process a legitimately enjoyable experience. He was professional, friendly and humorous. If I deal with the insurance factory again, I hope he is the person I speak to.
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Posted 3 years ago
Nice chap , very helpful 👍🏼👍🏼
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Posted 3 years ago
I waited for over an hour in a queue to get answered but when answered, Ian was polite, efficient and knowledgeable. Ian apologised for the queue wait.
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Posted 3 years ago
Good professional service repeated nearly everything from quote on line.call was a bit long over half an hour
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Posted 3 years ago
Amazing service from the guy I spoke to, he made the process so easy and enjoyable! Plus the best price I have been quoted! Very happy, thank you
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Posted 3 years ago
Ian Quinn, helpful, nice guy
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Posted 3 years ago
Very polite would recommend 👌
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Posted 3 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews