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Insurance Factory Limited Reviews

4.8 Rating 900 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 900 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Great service, helped me at every stage. Very pleased polite and friendly staff i have seen seen ☺
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Posted 3 years ago
100% would recommend. Ian was very helpful with great customer service and had my policy all set up fast without any issues.
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Posted 3 years ago
Good quote and dealt with effectively, Top man Ian
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Posted 3 years ago
Ian had taken care of my policy perfectly. Had 0 complaints about how he handled any issues.
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Posted 3 years ago
Fantastic service from Ian and Paul. Great customer focus, coherently explained the policies and got straight to the point and the quote. My most pleasant insurance buying experience to date.
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Posted 3 years ago
Ian was really helpful and understanding of my circumstances with being a convicted driver. Cheapest quote and not far off actual premium price with my accident and conviction
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Posted 3 years ago
Very happy with the customer skills, was quick and helpful getting back to me.
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Posted 3 years ago
Very friendly and professional service.
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Posted 3 years ago
Spoke to Ian and nothing was too much trouble, he was brilliant and sorted my insurance out, had excellent customer service skills really friendly *****
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Posted 3 years ago
Absolutely 100% would recommend, Ian made the whole process cheerful and pleasurable. He went above and beyond to help, keep up the good work.
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Posted 3 years ago
Ian was the person I spoke to and nothing was too much trouble, he was very helpful and sorted everything out for me, felt extremely satisfied with the friendly service, would recommend *****
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Posted 3 years ago
Spoke with Ian who was very helpful in resolving some issues with my policy. Was on the phone for over an hour and not once did I feel like I was being messed around. Amazing customer service and a very healthy price!
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Posted 3 years ago
Spoke to ian reagardinf a new policy.. great bloke very helpful, very pleased with the way he handled the call
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Posted 3 years ago
Great service thanks Ian Quinn, you took the time to go through everything with us even though it was a late call. Thanks again Richard is really pleased with the price too.
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Posted 3 years ago
He was absolutely amazing thank u very much
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Posted 3 years ago
ian was very helpful and wanted to sort out the issue
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Posted 3 years ago
Ian Q was very helpful, patient and professional. A great credit to the Insurance Factory
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Posted 3 years ago
Nothing was too much trouble for Ian Q he checked and re checked to match the best policy at the best available price for my new van- I’ll be sure to call him again when my own cars become due - Thank you .
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Posted 3 years ago
Car insurance sorted by Ian Quinn he went the extra mile for us to get us a good deal thanks.
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Posted 3 years ago
Had a great experience and the call was handled very professionally and there was no pressure at any time. The price was excellent too... Well done Iain Quinn.
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Posted 3 years ago
Insurance Factory Limited is rated 4.8 based on 900 reviews