Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“100% would recommend. Ian was very helpful with great customer service and had my policy all set up fast without any issues.”

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Posted 3 years ago

“Good quote and dealt with effectively, Top man Ian”

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Posted 3 years ago

“Ian had taken care of my policy perfectly. Had 0 complaints about how he handled any issues.”

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Posted 3 years ago

“Fantastic service from Ian and Paul. Great customer focus, coherently explained the policies and got straight to the point and the quote. My most pleasant insurance buying experience to date.”

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Posted 3 years ago

“Ian was really helpful and understanding of my circumstances with being a convicted driver. Cheapest quote and not far off actual premium price with my accident and conviction”

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Posted 3 years ago

“Very happy with the customer skills, was quick and helpful getting back to me.”

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Posted 3 years ago

“Very friendly and professional service.”

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Posted 3 years ago

“Spoke to Ian and nothing was too much trouble, he was brilliant and sorted my insurance out, had excellent customer service skills really friendly *****”

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Posted 3 years ago

“Absolutely 100% would recommend, Ian made the whole process cheerful and pleasurable. He went above and beyond to help, keep up the good work.”

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Posted 3 years ago

“Ian was the person I spoke to and nothing was too much trouble, he was very helpful and sorted everything out for me, felt extremely satisfied with the friendly service, would recommend *****”

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Posted 3 years ago

“Spoke with Ian who was very helpful in resolving some issues with my policy. Was on the phone for over an hour and not once did I feel like I was being messed around. Amazing customer service and a very healthy price!”

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Posted 3 years ago

“Spoke to ian reagardinf a new policy.. great bloke very helpful, very pleased with the way he handled the call”

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Posted 3 years ago

“Great service thanks Ian Quinn, you took the time to go through everything with us even though it was a late call. Thanks again Richard is really pleased with the price too.”

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Posted 3 years ago

“He was absolutely amazing thank u very much”

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Posted 3 years ago

“ian was very helpful and wanted to sort out the issue”

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Posted 3 years ago

“Ian Q was very helpful, patient and professional. A great credit to the Insurance Factory”

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Posted 3 years ago

“Nothing was too much trouble for Ian Q he checked and re checked to match the best policy at the best available price for my new van- I’ll be sure to call him again when my own cars become due - Thank you .”

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Posted 3 years ago

“Car insurance sorted by Ian Quinn he went the extra mile for us to get us a good deal thanks.”

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Posted 3 years ago

“Had a great experience and the call was handled very professionally and there was no pressure at any time. The price was excellent too... Well done Iain Quinn.”

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Posted 3 years ago

“Ian was most helpful Went that little bit extra to get me insurance when other brokers from other companies failed miserably”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews