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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Mike was really helpful,found me a cheaper quote than last year, would recommend
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Posted 5 years ago
Very good 😎😎👍
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Posted 5 years ago
Quick service, rung me up & sorted out my insurance within an hour, highly recommend talking to mike
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Posted 5 years ago
Very happy..very helpful staff spoke too..great service
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Posted 5 years ago
Great customer from Mike Mackin - very friendly, happy to answer all our questions and gave us all the information we needed. Thank-you Mike!
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Posted 5 years ago
Great customer service from Mike, very helpful guy and was happy to answer all the questions we had. He made the process quick, easy, but gave us all the information we needed. Thanks Mike!
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Posted 5 years ago
Great service and a friendly professional attitude from Mike Mackin
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Posted 5 years ago
excellent service from MIKE MACKIN
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Posted 5 years ago
Mike the person who dealt with me today was very pleasant good customer service great job Mike perfect
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Posted 5 years ago
Mike was very helpful and consistent in getting me the best deal. Very happy
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Posted 5 years ago
I was just about to hang up after speaking to Keith who apparently put me though to new policies, I stared from 4 in the que to 1, then cut off. the next step was all the options again, now No1,then No1, then No1 get the drift. Suddenly Ian answers, well I moaned and groaned, Ian was brilliant,sat, listened, and was understanding. Obviously a gremlin in the system. I was going to get 3 quotes as this is my forth policy at present. Did not get any more quotes, paid for policy all done and dusted. Fabulous service in the end. Many thanks Ian, I sure hope you are appreciated. Well done and thanks again.
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Posted 5 years ago
Ian was very helpful , informative , knowledgable and explained all the details about the policy . Will highly recommend. Thanks, Pradeep
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Posted 5 years ago
For ounce a company that does not look at drivers with a DD conviction as if they are likely to make the same mistake again.
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Posted 5 years ago
Helpful customer service cheap aswell
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Posted 5 years ago
Mike was very professional and friendly thanks for my quote mate
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Posted 5 years ago
Ross did a great job helping us to find a great deal on our van insurance. Very happy with the service so far
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Posted 5 years ago
Great help and helpful speak to ross!
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Posted 5 years ago
Spoke to Ross who provided excellent customer service but insurance policy didn't cover driving other vehicles third party so not for me. Thanks for the excellent service Ross.
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Posted 5 years ago
I had Mike as my Sales Advisor. Mike was pleasant friendly and efficient. Managed to sort my query in good time and always apologised for any wait which was nice. An asset to your team.
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Posted 5 years ago
I received a very reasonably priced quote and Mike took me through the process, explaining all of the technical stuff that can sometimes confuse people. Great service Mike, thank you!
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Posted 5 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews