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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian was fabulous! Definitely recommend speaking with him. this was the cheapest quote i found and he couldn’t be any more helpful. he’s very funny aswell! He took some of his commission away to take some money of my insurance quote. Such a lovely man, thankyou so much Ian!
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Posted 4 years ago
The guy I spoke to on the phone was an absolute legend really helpful in getting things sorted out and made sure the quote I had was the best price possible
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Posted 4 years ago
Very helpful service
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Posted 4 years ago
Great support, courteous, friendly, efficient.
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Posted 4 years ago
Very helpful and friendly Went out of his way to help me in my hour of need
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Posted 4 years ago
Great customer service! Very helpful
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Posted 4 years ago
Friendly, human and personable service. Despite a long wait to get through once through it was great to have an expert who could guide me through to what I wanted. 👍
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Posted 4 years ago
Excellent customer service!! I've just bought a motor policy and Mr Ian Quinn was literally outstanding!! I have rarely met such a great customer services representative in a Motor Insurance Company. Very patient, polite and explicit! It was a real pleasure to talk and deal with him! Thank you very much!
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Posted 4 years ago
Ian was a fantastic help .job well done thanks geezer .
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Posted 4 years ago
Ian quinn Absolutely smashing bloke very helpful great customer service 10/10. Even for a villa fan
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Posted 4 years ago
I spoke to Ian he was fantastic very helpful and professional.
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Posted 4 years ago
Ian Quinn was very helpful, friendly and professional whilst arranging my insurance, as a convicted driver he was sympathetic and worked 20 mins overtime to get my insurance sorted out so I could drive at midnight!! Thank you.
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Posted 4 years ago
Absolutely excellent service Very friendly and helpful I will always use this company for my car insurance I got a quote for my daughters car on Saturday 22/08/20 and the chap was so helpful he deserves a pay rise I would recommend this company 100% Craig Robinson
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Posted 4 years ago
Great help got me more for less couldn't ask for better service
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Posted 4 years ago
Ian was fantastic and gave us a lot of help. We were given the best price on the market.
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Posted 4 years ago
Really helpful and knowledgeable. Ian got us a brilliant price. Very happy many thanks
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Posted 4 years ago
Very happy with service and information given. Most helpful 👍
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Posted 4 years ago
Ian Quinn was amazing and a massive help. Went above and beyond. Would definitely recommend
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Posted 4 years ago
Great experience Answered within seconds Great customer service Great price for my situation
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Posted 4 years ago
brilliant thanks Ian, quick easy and a pleasure to deal with!!
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Posted 4 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews