Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and easy process. Ian was a pleasure to talk to and guided me through the whole process.”

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Posted 4 years ago

“Smooth and easy process. Ian was a pleasure to talk to and guided me through the whole process.”

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Posted 4 years ago

“My van was stolen & therefore my insurance was cancelled. I received a letter requesting £185, upon speaking to them they advised that I had to pay the entire year as it was registered as a fault claim, even though it was not my fault. They would not budge on amount owing & even charged me the direct debit interest until the end of the term. Absolutely crazy, avoid this company at all costs.”

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Posted 4 years ago

“Good communication skills really help full chap.”

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Posted 4 years ago

“I expected to pay a substantial premium but in the end didn't think it was over the top.the transaction was completed in good time in a friendly, competent manner.All in all very satisfied with the service provided;thankyou Ian.”

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Posted 4 years ago

“Poor company Poor company, all this company wants is your money tried charging me £100 to cancel my insurance was willing to pay the £40 cancellation fee which it states in the agreement but the extra they add on is ridiculous. Will not recommend to anyone.”

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Posted 4 years ago

“Very easy and friendly to talk with.”

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Posted 4 years ago

“Nice and friendly customer service...good value for money. I’m glad I switched.”

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Posted 4 years ago

“Absolutely fantastic service from Ian rep. Thakyou”

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Posted 5 years ago

“What a professional Ian Quinn was! Friendly and most helpful....he made spending a lot of money almost pleasurable! :)”

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Posted 5 years ago

“10/10 for service as Ian Quinn was extremely helpful. He was friendly, Funny and lovely to speak to. Can tell he’s very good at his job and have nothing but good praise.”

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Posted 5 years ago

“Ian Quinn was very helpful and friendly. Provided all the information and explained why the initial quotation on the online portal was more, once we had gone though my details. Was not the cheapest but gave satisfaction on been insured. It was nice to have a little humour on the call.”

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Posted 5 years ago

“Was very helpful and was bright bubbly and made the experience a pleasure!”

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Posted 5 years ago

“Iain delivered on his promise with a call back, also very helpful with all questions asked Well done !!!!”

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Posted 5 years ago

“5 star service! Very helpful and welcoming!!”

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Posted 5 years ago

“Very helpful and had good knowledge of the product he was selling ,he sorted out a few or my errors to make the policy legitimate which was insurance so it was vital to get the correct cover. Many thanks.”

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Posted 5 years ago

“Very helpfull & quick cover thanks mike”

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Posted 5 years ago

“Customer service was amazing! Thank you for all your help Ian”

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Posted 5 years ago

“Mike was very pleasant, helpful, knowledgeable and a quick turnaround from start to finish. Also the email documents arrived as promised. Very pleased.”

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Posted 5 years ago

“Great customer service from Ian who sorted out a insurance policy to cover my car, he got me a great price with my current circumstances.”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews