Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to get a great deal on my car insurance through this company. Mike was extremely helpful and provided outstanding customer service. After not having a great experience with another insurance provider I really appreciated it!”

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Posted 5 years ago

“Brilliant sales person the whole experience was stress free, clear and straight forward would highly recommend.”

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Posted 5 years ago

“I called this morning and spoke with Mike. He helped me get a competitive insurance quote which I took out immediately. Quick, professional, and extremely helpful”

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Posted 5 years ago

“Ross was more than helpful.”

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Posted 5 years ago

“Ross was very helpful”

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Posted 5 years ago

“Ross was very helpful”

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Posted 5 years ago

“Ross was extremely helpful and made the whole experience a lot easier than anticipated. Thanks Ross”

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Posted 5 years ago

“Very quick and easy service, would definitely recommend to anyone”

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Posted 5 years ago

“very helpful & curtious, helpful and pleasant.”

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Posted 5 years ago

“Thanks to Mike Mackin for his friendly and professional service. I'll definitely use Insurance Factory again.”

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Posted 5 years ago

“Paul and Ross were very helpful in sorting all the queries out and sourcing me a good value policy. Very friendly and professional”

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Posted 5 years ago

“Ross was absolutely wonderful throughout getting my quote then carrying out the insurance. I was in 2 minds at first about taking the insurance out due to finding a slightly cheaper quote elsewhere however the customer service displayed of Ross persuaded me to choose to go with Insurance Factory! I asked to speak to him whenever i called, if he wasn’t available he rang me back ASAP and was very helpful.”

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Posted 5 years ago

“I called for a quote and spoke to a gentleman called ‘Ross’. He found me an unbeatable quote but at that point i wasn’t sure if i wanted to go ahead. I emailed him and he called me straight away when i wanted to make an amendment. When i then chose to go forward with the quote he called me at a time that suited me and was very thorough and clear. I have now gone forward with this insurance despite having a cheaper quote elsewhere however i have paid £20 more just for the amazing customer service.”

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Posted 5 years ago

“Amazing customer service thanks to Ian Quinn, talked us though everything clearly and was extremely helpful. Company was cheap quotes, don’t know a lot about them, legit choose this company because of how lovely Ian was.”

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Posted 5 years ago

“Ian was a lovely guy who made the whole process easy especially after a long day at work. He even got me a little discount on my insurance so I can treat myself! This ones on you Ian!”

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Posted 5 years ago

“Spoke to Ross who got me a much better deal, nearly halving my annual insurance, highly recomended, polite, knowledgeable, many thanks 😁”

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Posted 5 years ago

“Very helpful and friendly”

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Posted 5 years ago

“Ross showed great customer service, and worked hard to get me the best price available.”

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Posted 5 years ago

“All round brilliant service from Ross, highly recommend. Much appreciated”

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Posted 5 years ago

“All round brilliant service from Ross, highly recommend much appreciated! Thanks”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews