Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was amazing! Fantastic customer service, I would put my trust in Ian again he explained everything throughly and as a first time van driver getting insurance it made the process much easier, thank you Ian.”

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Posted 3 years ago

“Ian the Advisor was very friendly, helpful and knowledgeable. After throughly researching competitor companies, decided to opt for a slightly higher quote. This was purely down to the confidence I had in Ian and the Insurance Factory. Thank you so much for sorting this out for me quickly and smoothly.”

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Posted 3 years ago

“Amazing service, helpful friendly advisor who got my insurance all sorted over the telephone. Thank you so much”

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Posted 3 years ago

“Ian was extremely helpful and sorted out my fathers insurance in no time at all, one minute we were ringing for a quote and the next he was all signed up and ready to drive, Excellent work, cheers Ian.”

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Posted 3 years ago

“Excellent service- knowledgeable and friendly staff. Ian was is easy to talk to and presented the information clearly.”

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Posted 3 years ago

“I could not pay my premium on line but was made to call an agent probably because I did not want any add on expenses. After waiting 30 minutes for someone to answer the phone, I eventually spoke to someone who tried to sell me those extras that I did not want.”

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Posted 3 years ago

“Great job sorting out insurance today. Easy to talk to, and all sorted in no time.”

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Posted 3 years ago

“Ian was a great help, friendly funny. explained anything very thoroughly and gave professional informative answers all my questions”

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Posted 3 years ago

“Ian was a great help, friendly and made the process very easy!”

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Posted 3 years ago

“I have been dealing with an insurance problem for several weeks and at last this gentleman got it sorted well done mate”

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Posted 3 years ago

“We arranged motor insurance very quickly and in a professional efficient manner .Your representative Ian was extremely helpful and knowledgeable. We strongly recommend your company and will use them again on the next occasion .”

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Posted 3 years ago

“Customer service was excellent and the price was really cheap”

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Posted 3 years ago

“Ian Quinn was most helpful, and made the process very easy. Great customer service.”

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Posted 3 years ago

“It was so easy and great to speak with a down to earth real person”

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Posted 3 years ago

“As a customer or a person, normally you get people who charge you too much/add extras that you dont really need and just wana rip you off, but today out of all the years I been looking for insurance and asking people for advice or help, this gentleman is my TOP bloke and an absolute polite and helpful person,who actually explained to me some questions I asked. Total Professional and a lovely person. If I was to rate him out of 10, I would give him 20 Amazing at his job. We should have more people like him”

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Posted 3 years ago

“Decent, the best I can say about anybody”

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Posted 3 years ago

“Fantastic customer service, Ian was brilliant start to finish”

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Posted 3 years ago

“I am very happy with the service which was provided and the gentleman I spoke with was very helpful”

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Posted 3 years ago

“Ian was very helpful went out of his way to make me happy , nice guy, polite and approachable Happy customer cheers”

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Posted 3 years ago

“Great service speak to Ian he's wonderful and I have been for a few years having car insurance eith this company everything's great👍 thanks Dona Salina”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews