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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian, who I spoke to about my quote was absolutely fantastic! Although I had a cheaper quote online, just for Ian’s customer service I came with you. Knowing that if I needed anything It wouldn’t be an issue. He went through everything possible to get me the best quote! I would defiantly recommend! I hope Ian gets acknowledged for his fab customer service! Thanks!
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Posted 4 years ago
Great price, Excellant customer service, would highly recommend
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Posted 4 years ago
Ian was a great help. Top bloke thanks
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Posted 4 years ago
Ian was super friendly and helpful. Best customer service from an insurance company I've ever received. I would highly recommend!
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Posted 4 years ago
Totally excellent in everything
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Posted 4 years ago
Ian was highly informative and offered the best quote on the market! He made the process simple and stress free. Friendly and a great sense of humour. Will definitely recommend Ian to my friends and family.
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Posted 4 years ago
Brilliant info given by Ian and did his best to find me and partner the best possible deal, shame he is a villa fan but we all have our downfalls
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Posted 4 years ago
Ian was great and good to talk to, even if he was a Villa fan 😂😂 Got all my documents emailed to me in minutes - Fantastic service
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Posted 4 years ago
Ian Quinn was very helpful, very clear and and a good sense of humour that's always needed on long phone calls
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Posted 4 years ago
Very helpful, I took out a policy only to discover my wife had already insured the vehicle so had to cancel, received excellent assistance and would recommend them to anyone
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Posted 4 years ago
The price was more that what originally came in on the comparison site. However, the chap was very helpful, and overall, I am pleased.
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Posted 4 years ago
Although the price was higher than I was quoted initially. The advisor dealing with me was very polite and made the process very easy.
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Posted 4 years ago
Very helpful, friendly. Prices were slightly more than comparison websites.
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Posted 4 years ago
The person I spoke to was great went out his way to help when we have few issues with some details an explained everything perfectly
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Posted 4 years ago
Excellent customer service very happy with service
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Posted 4 years ago
Ian Quinn was very articulate in providing information about the insurance offers and the price. Amazing customer service and will highly recommend
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Posted 4 years ago
Very satisfied. Highly recomended
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Posted 4 years ago
Very helpful and friendly would definitely recommend
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Posted 4 years ago
Amazing customer service, nothing was a problem, he was clear, concise and confident. A lot of information to pass for car insurance but it was handled in such a friendly manner I would have no hesitation in recommending this company
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Posted 4 years ago
The call was dealt with efficiently. The quote was explained in easy to understand terms. I was well pleased with ians performance and customer service
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Posted 4 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews