Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 900 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service speak to Ian he's wonderful and I have been for a few years having car insurance eith this company everything's great👍 thanks Dona Salina”

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Posted 3 years ago

“He was very good talking though everything didn't take to long very pleased”

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Posted 3 years ago

“The customer service I received was amazing and extremely helpful.”

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Posted 3 years ago

“Brilliant customer service and very professional. I spoke to Ian Quinn who was very friendly and went above and beyond to make sure any details were ironed out (I had some policy specific issues that he managed to sort out with the manager) but he kept to his word about timings and when to call back. Overall a very positive experience, very competitive prices (fully comp and added extras) and very surprising from a new insurance company! I would highly recommend”

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Posted 3 years ago

“Ian was a great help”

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Posted 3 years ago

“Great ,straightforward knowledgeable ,helpful ,saved me money ,”

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Posted 3 years ago

“Great help thankyou”

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Posted 3 years ago

“Spoke with ian brilliant service polite man will defo recommebd”

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Posted 3 years ago

“Ian Quinn was Brilliant ! Friendly,Very helpful and made it all very simple and straight forward.Ian Quinn deserves a BIG PAYRISE !”

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Posted 3 years ago

“Lovely chap explained everything I needed to know re policy I was purchasing.”

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Posted 3 years ago

“Very customer friendly, good advice without being pushy. I would highly recommend this firm. I spoke with a guy called Ian and he was more than happy to spend extra time to find a very economical policy that suited all I needed.”

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Posted 3 years ago

“Spoke with ian absolutely brilliant help much appreciated”

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Posted 3 years ago

“in a couple of words, excellent service all round”

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Posted 3 years ago

“Ian Quinn was excellent when I called to get my new car insurance. He was efficient, friendly and professional. A very good ambassador for the company.”

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Posted 3 years ago

“Ian was friendly, very good, helpful and professional”

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Posted 3 years ago

“What can I say, Ian was absolutely marvellous. Friendly, professional and very informative. Policy was half the price of my renewal and will be using again when next car insurance is due. Excellent customer service.”

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Posted 3 years ago

“Helpful & friendly”

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Posted 3 years ago

“Ian was brilliant we had a set of circumstances that lots of people/call handlers arnt really sure how to handle or what to say ..!! Ian was a pleasure to deal with very personable just like talking to a friend..sounds like a top lad.. really happy with the way he handled the whole situation over two calls he genuinely is an asset to your company.. !!! Up the villa !!! :) great customer service !!! Exactly how it should be done great calls.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Ian made every effort to check every single detail to make sure I could get the best possible cover and price . Nothing was too much trouble and he was very friendly . An absolute credit to the company”

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Posted 3 years ago

Insurance Factory Limited is rated 4.8 based on 900 reviews