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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Quality clear friendly service! Would definitely recommend.
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Posted 4 years ago
Ian was the member of the staff who dealt with everything. He guide us through the process with professionalism and humour
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Posted 4 years ago
Excellent service very helpful and professional
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Posted 4 years ago
I’m very happy with the service over the phone very polite and very helpful
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Posted 4 years ago
Very helpful polite and efficient (Ian quinn) over the phone many thanks
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Posted 4 years ago
Very polite professional friendly and helpful service over the phone
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Posted 4 years ago
the advisor was both polite and efficient. He (Ian Quinn) explained everything in an easy to understand and professional manner thank you
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Posted 4 years ago
Ian was very clear and helpful. Definitely done this before. 10 out of 10.
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Posted 4 years ago
Very helpful
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Posted 4 years ago
Straight answers no dramatics and very helpful.
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Posted 4 years ago
So helpful on the phone and made the experience really easy.
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Posted 4 years ago
Ian Quinn Is a asset To you company clear concise and easy to deal with.
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Posted 4 years ago
I was made to feel very welcome and at ease. Nothing was too much trouble and he helped me sort out what was best for me, explaining everything as we went along. Exceptional service and he is a credit to the company
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Posted 4 years ago
Ian was the most pleasant sales man i've made buisness with in years!! Super friendly and knowledgeable.
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Posted 4 years ago
Very helpful and new what he was talking about which is always good
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Posted 4 years ago
very helpful
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Posted 4 years ago
Gentleman who dealt with me has amazing customer skills. Talking to someone local as opposed to difficulty in a call centre abroad allowed me easily answer all questions and ask questions which were professionally answered. We had some football jokes as opposing team fans and established a quick rapor. Credit to your company. Will recommend. 6 stars !!!
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Posted 4 years ago
Ian just made buying insurance a pleasurable experience ..excellent service ian .cheers mate
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Posted 4 years ago
The guy ian was lovely really helpful professional and us a credit to your company. Thanks very much Aston Villa 7 Liverpool 2 🤣
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Posted 4 years ago
Ian was brill today to sort my car insurance went through everythink clearly and slowly happy with the service top bloke
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Posted 4 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews