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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
I have just successfully purchased car insurance with the insurance factory & would like to personaly thank Ian for his professional (yet very human) way of making this a very pleasurable experience.I can honestly say... "He was brilliant" So thanks Ian, your a credit to the insurance factory.!!
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Posted 5 years ago
Mike was extremely polite, professional and efficient. I had quite a few questions and he was able to answer these quickly and get the policy sorted in no time.
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Posted 5 years ago
Mike was excellent & professional in arranging my new car insurance cover.
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Posted 5 years ago
My experience in obtaining my new policy was very professional, friendly and helpful, your specialist was excellent, a very easy and efficient process. Thank you
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Posted 5 years ago
Ross was very helpful and clear about what I could get.
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Posted 5 years ago
Great Service provided by Mike. Swift responses and all round great job
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Posted 5 years ago
Recently dealt with Mike, it was refreshing to speak to someone normal and not a robot! I will recommend Insurance Factory to others because of Mike.
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Posted 5 years ago
Mike was lovely really helpful really good at explaining everything.
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Posted 5 years ago
Ian was very helpful and professional, amazing service would highly recommend, and great insurance prices with a drink driving conviction, my other quotes for the year with other insurers started at 3,700. Ian managed to find me a quote for £2440. Great customer service skills.
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Posted 5 years ago
Very professional and helpful!
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Posted 5 years ago
Ross was very helpful in sorting out my insurance quickly and explained everything clearly.
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Posted 5 years ago
Ross was very polite, answered all my questions and got me a great deal on my insurance. Fantastic customer service.
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Posted 5 years ago
Mike was very funny, polite, answered all my questions and explained what I didn’t understand. Fantastic customer service.
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Posted 5 years ago
Ian was brilliant
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Posted 5 years ago
Brilliant would definitely recommend
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Posted 5 years ago
Mike Mackin was most helpful in assisting me with my insurance renewal. My previous broker were gradually putting their prices up and The Insurance Factory came in at a reasonable price
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Posted 5 years ago
Mike offered fantastic assistance to arrange my car insurance quickly and professionally
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Posted 5 years ago
Very good service. Thank you
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Posted 5 years ago
Mike, sorted out my insurance yesterday with no messing about. Got a great deal and easy transaction. I would highly recommend
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Posted 5 years ago
Ross was fantastic kept me at ease and finding best deal to help me. Thank you so much!
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Posted 5 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews