Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 900 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was a nice chap and easy to work with. No issues with him. However, calling and getting through to someone was difficult and I was on hold for 2 hours on/off trying to get through to a person.”

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Posted 5 years ago

“Mr Quin explained everything perfectly. The entire process was made easy and painless!”

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Posted 5 years ago

“Excellent Personable customer service And competitive price 👍👍”

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Posted 5 years ago

“Mike was very helpful and got me sorted stright away thank you.”

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Posted 5 years ago

“Spoke with Mike today. He sorted everything out very quickly and professionally.”

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Posted 5 years ago

“I spoke to a lovely man called Mike, he was so polite, helped with everything I asked. He also completely my insurance under an hour which is fab as I’m not a person who likes waiting long, very professional, very clear over the phone”

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Posted 5 years ago

“Quick, reliable & effective service is what I experienced with Mike”

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Posted 5 years ago

“Hi, Mike Mackin was extremely helpful during our call! Most insurance advisors are one side, “that’s your price like it or lump it” Mike was the complete opposite and we managed to agree on my insurance sum. Thanks”

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Posted 5 years ago

“Top Man, shame your a Villa supporter though haha. Cheers mucker”

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Posted 5 years ago

“Very friendly,quick and clearly service from Mike,thank you .”

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Posted 5 years ago

“Mike was great - supportive, fast, knowledgeable and polite! A great service”

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Posted 5 years ago

“Spoke to a guy named mike who was a really great help and so friendly”

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Posted 5 years ago

“Really helpful with the process of purchasing car insurance Talked through everything clearly”

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Posted 5 years ago

“Very helpful, very polite, I would recommend insurance factory limited to others.”

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Posted 5 years ago

“Fantastic!”

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Posted 5 years ago

“I found Ian to be very patient, professional and he injected a bit of humour to what is usually a tedious process. He explained a few things to me that I wasn't aware of and checked prices when I tested different add ons and excesses etc. Nothing was a hassle to him, which makes you feel you aren't being rushed to make a decision so he can get on to the next caller. Very happy with the service.”

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Posted 5 years ago

“Great service by Ian happy to be back with insurance factory!”

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Posted 5 years ago

“I dealt with Ian Quinn who had fantastic customer service, he found me the best possible deal and I cannot thank him enough!! 10/10 from me, he was so lovely”

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Posted 5 years ago

“Mike was very helpful with my insurance quotes, and I took out the insurance”

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Posted 5 years ago

“Ian Quinn was very helpful and informative. He found me the best discount and quickly sorted out my new policy. Thank you.”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 900 reviews