Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 899 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“mike was very helpful”

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Posted 5 years ago

“Really long call made bearable by Mike. Give this guy a raise!!”

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Posted 5 years ago

“Really long call made bearable by Mike. Give this guy a raise!!”

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Posted 5 years ago

“Really long call made bearable by Mike. Give this guy a raise!!”

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Posted 5 years ago

“Really long phone call but Mike made or bearable give this guy a raise!”

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Posted 5 years ago

“We help, prompt and informative”

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Posted 5 years ago

“mike was great and got the best offer there was very easy to do thanks”

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Posted 5 years ago

“Rang first thing in the morning and the lines were busy.. instead of being kept on the line listening to classical music for 10 mins, I got a call back from Mike who got me back on the road in under 20 mins! Super quick, and super easy! Thank you so much for making things so simple Mike!!!!”

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Posted 5 years ago

“The advisor was very helpful, made a boring task quite entertaining, the only thing I would say could be improved on would be talking to other people in the background. Other than that, great service”

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Posted 5 years ago

“Very helpful Ian was”

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Posted 5 years ago

“Great service - phone was answered quickly and it was a very smooth procedure getting my car Insured. Ian was very polite and helpful.”

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Posted 5 years ago

“Very helpful and polite. Was able to get my car insured in a day. Have not had any problems with them, I also thank Mike for being very kind and making the whole experience very easy to set up. Thank you very much.”

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Posted 5 years ago

“Probably the best customer experience that I have had in a long time, especially with some tricky things to work through. Ian was fantastic and humorous also go with being authentic and honest. Highly recommend over the usual big name companies.”

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Posted 5 years ago

“Mike was very helpful and got me a good deal excellent very good”

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Posted 5 years ago

“Excellent customer service from Mike he was so helpful”

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Posted 5 years ago

“Ian was soooooo polite helpful happy professional considerate and good at he’s job He made me a very happy bunny today I am really pleased to have spoken to him and will recommend him in the future 😃😃😃😃😃😃😃”

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Posted 5 years ago

“Mike sorted my car insurance out. He was very helpful and professional. Excellent customer service from him!”

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Posted 5 years ago

“Excellent professional advice and guidance”

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Posted 5 years ago

“Mike rang me back and responded to my enquiry in a fast and professional manner! Kudos to him”

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Posted 5 years ago

“Ian was a nice chap and easy to work with. No issues with him. However, calling and getting through to someone was difficult and I was on hold for 2 hours on/off trying to get through to a person.”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 899 reviews