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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian quinn was an absolute massive help with me securing my insurance policy, went above and beyond to get me the best deal and I'm truly great full, thankyou
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Posted 4 years ago
Ian was a great and helpful who made the task of insurance renewal less painful.
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Posted 4 years ago
Motor insurance renewal is my worst nightmare. I can’t believe how easy this lad made it and made it understandable. Made my day thanks very much
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Posted 4 years ago
Excellent and thorough service from Ian - he helped make the whole process very easy and I would highly recommend him to others.
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Posted 4 years ago
Ian Quinn was a great help and was very thorough to make sure everything was spot on , would highly recommend Ian to anyone looking for car insurance , but of banter with the big chap aswell !! 👍🏻
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Posted 4 years ago
Ian was very helpful and friendly making the process easy and without stress. Knowledgeable and efficient as well as personable. I would recommend to a friend
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Posted 4 years ago
Excellent customer service from Ian Quinn, friendly advisor. 10/10 I would recommend to a friend.
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Posted 4 years ago
Ian was very helpful when I contacted him reguarding my car insurance he put my mind at ease and found me the best deal
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Posted 4 years ago
I found Ian very helpful made me feel at ease on the phone helping me to find the best deal for insurance
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Posted 4 years ago
Ian was very friendly, easy to talk too. Great service!
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Posted 4 years ago
Phoned up the insurance factory to get my quote, Ian Quinn the gentleman I spoke to was amazing, redone the quote for me also very polite and cracked a few jokes and was funny, but also very professional, got the price down and also couldn’t do much more for you, very friendly. For the company I think I made the right choice. Price was great and again professional. Highly recommended
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Posted 4 years ago
I was very impressed with this agent He was very efficient and has a very welcoming and friendly persona I would highly recommend the Insurance Factory to anyone from now on I have a lot of friends in The NHS and I will advertise your hard work in helping people 10/10 for Ian Quinn the man who set this up I frlt listened to and got that vip treatment from this man he is a gentle man
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Posted 4 years ago
First class responsive service from Ian
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Posted 4 years ago
Ian was efficient and cheery and was aware that I had been waiting on hold for some time before getting through to him; I appreciated that. He speeded things up without rushing me at all, and (importantly) has been very prompt in responding to further communication. Which is all I ask, really.
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Posted 4 years ago
I often just want a straightforward easy process when buying insurance. I received exactly that with Ian and I think it was quite a complex situation. Ian went far beyond expectations even having to ring me late evening as I'd given wrong email address, and I needed insurance the next day. I'll be asking for Ian's help from now on. I've changed after 20 years with other insurer, who are great, but this is better.
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Posted 4 years ago
Though the call was long explaination in detailed, but Ian was great at his sales call felt comfortable with no rushing. So far so good!
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Posted 4 years ago
Ian was very helpful, service seems good so far
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Posted 4 years ago
Ian was amazing at his job!
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Posted 4 years ago
Excellent service, done in a very professional manner. Very knowledgeable and great to talk to, felt like a human being with the friendly service I received.
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Posted 4 years ago
Customer service is better than anywhere else, absolutely brilliant, thank you Ian Quinn
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Posted 4 years ago
Insurance Factory Limited is rated 4.8 based on 899 reviews