Login
Start Free Trial Are you a business?? Click Here

Be Wiser Insurance Reviews

2.6 Rating 326 Reviews
37 %
of reviewers recommend Be Wiser Insurance
2.6
Based on 326 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Visit Website

Email:

Customer.Care@bewiser.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
cant fault them as at now.
Helpful Report
(Van Insurance) - Posted 8 years ago
Good Afternoon, Feedback is very important to us, whether positive or negative, to ensure we maintain a high level of service which we are proud of. Best Wishes Jack.
Posted 8 years ago
Ok
Helpful Report
(Van Insurance) - Posted 8 years ago
Hi, Thank you for your feedback, Insure Wiser prides itself on the quality of service provided. Best wishes Jack
Posted 8 years ago
Very goof
Helpful Report
(Car Insurance) - Posted 8 years ago
nill to report
Helpful Report
(Car Insurance) - Posted 8 years ago
We have been driving many years and insured with different companies but by far this is the best. The customer service is first class ,helpful and friendly and explain any questions you ask and would highly recommend them
Helpful Report
(Van Insurance) - Posted 8 years ago
very poor company , make a quote for you for good price and after they took your details they will send you the policy number they put some mistakes and after you telling them about this mistake they make a high price for the insurance , and when you cancel they charge you. Be aware from this poor company.
Helpful Report
Posted 8 years ago
very good all round service and very good on price
Helpful Report
(Van Insurance) - Posted 8 years ago
I am quiet happy wid the insure wiser.. Very helpful & frendly staff.. Very fast service.. I would reccomend it to all my frnds & fmly..
Helpful Report
(Car Insurance) - Posted 8 years ago
Found them through a price comparison website; they offer great insurance and I managed to add my newly qualified wife to my insurance at the best price around. Would totally recommend them to all! Great customer service too.
Helpful Report
(Car Insurance) - Posted 8 years ago
Will renew again .. Not a problem with communication .. Quick response
Helpful Report
(Car Insurance) - Posted 8 years ago
This company has a touch of 'old fashioned' customer service that is sadly lacking in a the majority of their competition. Having not made any claims I cannot remark on that side of the business but it is hoped they are as efficient in that aspect as they are with their customer relations. If their quote for renewal is satisfactory I will have no hesitation in renewing. If.
Helpful Report
(Car Insurance) - Posted 8 years ago
Very Happy bunch and Very helpful, interested in giving as much savings as possible, i managed to save £200 compared to most with go compare and be wiser and giving me extra insurance for no extra cost, but I actually saved £400 compared to a supermarket (ASDA) insurance and they only offered me basic !!!!! very happy with the service no complaints Highly recommended, If they carry on treating me this way I will be happy to stay their costumer and introduce my Friends and Family to a insurance company I actually like.. Thank you Marc
Helpful Report
(Car Insurance) - Posted 8 years ago
Very good service I am so glad that I have chosen them .
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
very easy to deal with.
Helpful Report
(Car Insurance) - Posted 9 years ago
Very good customer services and extremely good value for money, not wishing to test them out, but have to wait and see how they perform in an emergency.....
Helpful Report
Posted 9 years ago
had choice a cheap insurance for a cheap customer service! My dad bought a car on 14 Nov, he ask me to help him in order to get a cheap car insurance. I went online and bough Bewiser car insurance with a monthly payments of £57 and £142 deposit! After completion of insurance was taking place, we received a letter with my dad's surname spelt wrong (they have add an "y" to the end of surname) and we had to sign the Credit Agreement and this needs to be sent back in 14 days. Today 23 Nov, my dad got 2 emails confirming that his policy was cancelled without any reson mentioned in the letter and any refunds will be returned in 60 days! A number was providet (7 pence per minute), I have called that number and I have spoked with a very rude lady which she was engaged with an other coversarion when she answer as she was loughping and giggling. I didn't said anything about this and I tought I will or polite and get the answers I need. I have give my dad details (she didn't ask for his permission) and then she put me on hold probably to continue with the conversation, she get back to me after 1 or 2 minutes, confirming that the policy it was cancel on 22 Nov, as Dad didn't call back to confirm details of the policy. In all this time my dad didn't get any phone calls or emails as I have checked his mailbox also he went out of town working as lorry driver and I am sure that he had no internet connection in some areas. When I explain this to this very rude person she replied that is not her problem that we didn't confirm details with in 7 days. As far as I know this should be 7 working days so we have start policy on 14 Nov(sat) policy was canceled on 22 Nov this means 5 working days. I have explain that we received a letter and Credit Agreement should be sent back in 14 days, she explains that is no part of policy and is part of Direct Debit details. Another bad thing is that policy was canceled on 22 Nov, and dad received an email about 5 o'clcok today also a letter attached on 23 Nov, and he was driving the car without policy and without knowing that his car insurance was canceled. This very rude lady she also explain the she only could refund half of the deposit of £71 and there is nothing we can do to put policy back. I have try to explain the they have done a mistake to my dad surname and again she said that they will never touch details on policy(checking previous feedbak this is a constantly issue with this company) I will never spell my Dad wrong after it was my surname for 24y before I get married. So all in once, cheap car insurance, cheap customer service, cheap cheap cheap and rude employers. I will never recomand this company. A further complain will longed as dad drove for a day without knowing that policy was canceled and no enough time giving or letter sent by post to confirm days details. Be wiser and go with a another company!
Helpful Report
Posted 9 years ago
Insure Wiser came up as the cheapest quote including breakdown cover on a comparison site so we took out the insurance online. We were then called by Insure Wiser to tell us that they could do it cheaper but it was actually nearly twice the original price quoted they refuse to change this amount or honour the original insurance quote. So despite all the information being correct on the original quote so we had to go to another insurance broker. My advice is Be Wiser and shop elsewhere for your car insurance.
Helpful Report
Posted 9 years ago
Quick and easy
Helpful Report
(Car Insurance) - Posted 9 years ago
Good provider remains to be seen if they are as good in the event of a claim
Helpful Report
(Car Insurance) - Posted 9 years ago
I found the site very easy to access also staff callback was efficient and very polite
Helpful Report
(Car Insurance) - Posted 9 years ago
Be Wiser Insurance is rated 2.6 based on 326 reviews