Be Wiser Insurance Reviews

Name: Be Wiser Insurance
Rating: 2.55

2.6 Rating 326 Reviews

37 %

of reviewers recommend Be Wiser Insurance

Company Reviews

Questions

Metrics

2.6

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Email:

Customer.Care@bewiser.co.uk

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Anonymous

Anonymous // 01/01/2019

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“I do not comment on anyone, but this company makes money out of nothing, and the staff is very lacking in courtesy. If you want to be in trouble sign an agreement ;)”

Helpful Report

Posted 1 year ago

“Scammers. They don’t inform you it will be a black box until you sign up for the insurance and when you want to cancel they take £124”

Helpful Report

Posted 2 years ago

“WARNING Took insurance and tried to change the date told me I need a black box I’m 35 with a amg Mercedes. The policy wasn’t actcive and I’m allow a refund for 14 days. They won’t give me money back never got insurance with them.. Robbing people of money. I’ve contacted citizens advice who are investigating this company.. stay clear. Do not purchase insurance with be wiser”

Helpful Report

Posted 2 years ago

“Absolute SCAMMERS STAY AWAY. WORSE INSURANCE COMPANY INTHE NET. Very evasive and absolutely shocking customer service..”

Helpful Report

Posted 2 years ago

“Professional scammers.Two weeks after I make the mistake to pay fully my insurance to those criminals I cancel it because of their idiotic policy.They should to refund me in 3-5 working days.Two weeks after that they ensure me that the money are transfered and it is my bank issue.I visit my bank and there was no transfer.I call the scammers again and I was told again that I will have to wait again 3-5 days?!?! So 3 weeks already those criminals are not refunding me.Read the reviews before you consider using them.I didn't and now I am 446£ short!”

Helpful Report

Posted 2 years ago

“My car's insured with BeWiser so I phoned in having a question about my night score and trying to explain the situation that I would need to take the car out in an emergency at night. A lady picked up the phone and said that I'm still allowed to take the car out but should keep in mind that my score will go down. I asked her another question after that, she has not replied, there was only silence until I saw that she has ended the call. Very disrespectful and rude person.”

Helpful Report

Posted 2 years ago

“Fraud company Fraud company - Do not use!! Sent out faulty black box! Took my money! Sent out faulty product. And then canceled my insurance after only two weeks due to faulty product!”

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Posted 2 years ago

“Avoid these con men like the plague. I dealt with a guy called Joseph in renewles who has worked there for 4 years. But couldn't transfer me to a manager, couldn't out through my complaint. Was rude. Short tempted. Has a severe lack of knowledge or connen sense. I am severely upset that I used this company. I will never ever use these people again. please listen and avoid.”

Helpful Report

Posted 2 years ago

“Stay away! They took my months payment and then 4 hours later cancelled my policy for no reason at all, all whilst im away on holiday! It took me 2 days to actually speak to someone that knew what they were doing. They eventually took full responsibility but were unable to rectify their mistake. They then offered me £100 compensation and a new policy with themselves at twice the price as the one I originally had!”

Helpful Report

Posted 2 years ago

“Do not use. Complete scam and by far the worst insurance I have ever dealt with.”

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Posted 2 years ago

“stay away from this scam they just take your money”

Helpful Report

Posted 2 years ago

“Scammers Do not trust them They take any oportunity when it comes to taking your money. People are getting scammed every day by them”

Helpful Report

Posted 2 years ago

“Disgusting customer service vulnerable adults left with no help for missed payments been on phone since 9am passed around emailed CEO and financial ombusman callsznot listend to complaints ignored disgusting company this”

Helpful Report

Posted 2 years ago

“Great experience they are very good and quick costumer response”

Helpful Report

Posted 2 years ago

“Stay away! They charge £35 just to change the address as well as an increase of £316 on a policy that has a few months left on it. If I cancel it, I would have to pay £850 because of the discount I was apparently given despite the fact that my insurance policy is a monthly one. I found this very opportunistic and If this is what they do at a change of address, I can't imagine how they will behave if I were to have an accident.”

Helpful Report

Posted 2 years ago

“Stupid company with stupid fees Read carefully term and conditions written with small letters they take lots of many. Bad experience not recommended at all poor customer service.”

Helpful Report

Posted 2 years ago

“This is basically a scam company, they took my £550 deposit then informed me my excess was £3000, the cars only worth £1500! Then 3 days later they sent an email saying they're canceling my insurance because they've been unable to verify my details? I gave them the exact same details I give every other insurance company and never had a problem, I then get informed my deposit is being used to cover admin fees, then get an email if I pay extra they may be able to stop my cancellation! I contacted my bank and they refunded me straight away and also told me I'm not the first person who has contacted them about this company! Avoid at any cost!”

Helpful Report

Posted 2 years ago

“Worst insurance I have ever seen, please don't waste your money on this insurance. Their terms and conditions are horrible anything you have to pay fees for everything, any changes you want to make you have to pay fees”

Helpful Report

Posted 2 years ago

“Insured my van in November at a cost of £291 and due to unforseen circumstances I cancelled my policy today 17 January and hoped to transfer to my new car but was told you cannot change from commercial to a car fair enough but they only offered me £75 back so in 8 weeks of being Insured I've lost all that money still never mind took my business somewhere else”

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Posted 2 years ago

“Very nice to search and have always nice quote and prices thanks for help”

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Posted 3 years ago

Be Wiser Insurance is rated 2.6 based on 326 reviews