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John Lewis Insurance Reviews

1.7 Rating 426 Reviews
15 %
of reviewers recommend John Lewis Insurance
1.7
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5

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John Lewis Insurance 1 star review on 31st October 2024
Greyson
John Lewis Insurance 1 star review on 10th June 2021
Stefan Phillips
Anonymous
Anonymous  // 01/01/2019
After a number of years with John Lewis, I received a quote from exactly the same underwriter at a price less than half of what I was paying. Similar cover. All very British. In Europe, things are done so much better, you don't need to trawl the internet every year. No doubt things will get worse after Brexit--we are so far behind Europe in standards of honesty in business.
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Posted 4 years ago
Very poor CustomerService not remotely interested in keeping you as a customer.Can buy the same amount of cover for half the price , I suggest you shop around
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Posted 5 years ago
Worst home insurance ever Will not use them again and would not recommend them Very poor customer service
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Posted 5 years ago
Very pleased with the easily used application website for car insurance and the price. My car was a write off after being hit by a speeding driver. John Lewis acted quickly, but COVEA, who do the legal work were slow and I had to phone several times before I received satisfactory service. They let John Lewis down badly .
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Posted 6 years ago
I submitted my claim on 14th. Jan. I suppose that it is a little early to expect a pay-out just yet.
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(Pet Insurance) - Posted 10 years ago
John Lewis Insurance is rated 1.7 based on 426 reviews