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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Andy was helpfull and it was nice to deal with him.
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Posted 6 years ago
Excellent service.Very happy.Thanks to Shoaib Azam ! A+++
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Posted 6 years ago
Absolute joke of an insurance company want to know half your business after taking your money and staff are useless and arrogant
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Posted 6 years ago
Very polite and helpful staff and a pleasure to chat with 10/10 thanks
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Posted 6 years ago
Great to deal with.
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Posted 6 years ago
Very happy thanks Luke Jeynes. So helpful and polite.
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Posted 6 years ago
Very polite and helpful got me the insurance and a price I was happy with. Thanks Andy would highly recommend!
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Posted 6 years ago
Thank you so much Andy, for all your help today
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Posted 6 years ago
Great service. Thanks!
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Posted 6 years ago
Adam Boswell was simply the best car insurance assistant i have ever experienced in 15 years of owning and insuring cars. He was erudite and upbeat in his manner. He even went the extra mile by sending me a personal e-mail detailing the policy number so that i would have additional proof of my insurance. Certainly should be employed in supervisor role.
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Posted 6 years ago
good hospitality
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Posted 6 years ago
Very helpful and professional
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Posted 6 years ago
I thought the experience I had and help from Monica was very good. Exceeded expectation and made the process much easier. She built up a level of confidence for me which made a huge amount difference and now all is left for me to provide the no claims bonus and I will be delighted to recommend the product Have a good Christmas Regards
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Posted 6 years ago
Only just bought policy but good customer service from Andy
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Posted 6 years ago
No complaints, very good company. Hamza Ayaz was great help.
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Posted 6 years ago
Spoke to someone called Andy who was great. He provided great help and talked me through anything needed as well as being a nice guy.
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Posted 6 years ago
Good price and decent service. You can only buy over phone, not online which is not clear from the website. Also the phone call took a long time and was heavy on trying to sell "extras" which was annoying.
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Posted 6 years ago
Adam Boswell made the whole process super easy and extremely quick. Usually insurance gets dragged out and you can’t wait to get off the phone but Ladybird were precise and to the point.
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Posted 6 years ago
Excellent customer service talked me through the whole process
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Posted 6 years ago
I bought my policy yesterday and already I am impressed with Ladybird Insurance. The advisor that I spoke to today (reference number #8) was lovely. He talked me through every single service they offered to go with my insurance, and was more than happy to describe a few phrases in Layman’s terms as I am a young female driver and didn’t have a clue about a few things! A brilliantly patient man, calm, helpful, and reassuring.
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Posted 6 years ago
Ladybird Insurance is rated 4.1 based on 1,060 reviews