Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Ladybird Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service! The man in the phone was very helpfull!”

Helpful Report

Posted 5 years ago

“Easy to talk to .got insurance”

Helpful Report

Posted 5 years ago

“I couldn't chosen a better day to get my car insured.Had the most kind, patience and lovely sense of humour adviser on the phone today.And the bonus was that his lovely voice gave me the right quote at the right time.100% to the employee of the month.Easter is on you #Richard.”

Helpful Report

Posted 5 years ago

“#4 Very easy to deal with, great extras at low costs, cheapest quote for fully comp, previously cancelled insurance within 14 day cooling off period, as they quoted £165 PCM with three years (almost 4) NCDs. This was either £50 PCM or £500 odd pound for the year, so it’s been paid outright.”

Helpful Report

Posted 5 years ago

“Adam was very charming, and professional at all times, he handled my "policy" with great service and dedication.”

Helpful Report

Posted 5 years ago

“Dealing with this company was a joke from start to finish, poor information gathering by staff who were just reading from scripts including a manager who should have known better resulting in cover being cancelled after 4 days with no offer of solution and being charged an admin fee for the privilege!!!! cost me time and money, cover sorted with another company now cheaper and faster result, I will never consider or recommend Ladybird to anyone going forward!!!!”

Helpful Report

Posted 5 years ago

“Cameron was Very nice and helpful, understood that I had to collect my brother from school and agreed a time to call back.”

Helpful Report

Posted 5 years ago

“Please do not book the insurance with Ladybird.. they have stolen the money from people... they cancelled my insurance and charged me unconditional charges... Thief company.. never recommended...”

Helpful Report

Posted 5 years ago

“Poor attitude from call taker, rude and absolutely no use. Had to cancel after 2 days of cover at a cost of over £100. Plus 2 25 admin fees.. Pay the extra and go else where.”

Helpful Report

Posted 5 years ago

“Tammie helped me renew my insurance and was very helpful and went over things when I was unsure thanks”

Helpful Report

Posted 5 years ago

“Can only comment on first phone call, to say I only wanted to pay I spent 30 minutes on the phone and half of that was on hold, I was so close to hanging up and choosing another company.”

Helpful Report

Posted 5 years ago

“They charged me £55 to cancel my policy 2 weeks before it even started because they had me down as driving for 3 years instead of 2 years and so many months, the price went up by £200 once they realised. Absolutely livid.”

Helpful Report

Posted 5 years ago

“cameron was clear on everything and was able to validate all questions. no issues so far, good service.”

Helpful Report

Posted 5 years ago

“Really helpful and easy to complete verication , spoke to Cameron”

Helpful Report

Posted 5 years ago

“First class service under trying conditions,the phone line was truly awful, but your salesperson persevered, top marks”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Excellent service, Staff went out of their way to match price of other competitors. Dan really helped go through additional covers. Still with them 3 years running.”

Helpful Report

Posted 5 years ago

“Will never insure through Ladybird insurance again. Changed my car 3 months until the end of the policy, informed Ladybird and they said they would need to cancel it as the car was too expansive. I didn't receive an extra no claims bonus as I didn't finish the full year, onto of that they then took a £20 fee plus 10% charge and sent the remaining amount which I will hopefully receive shortly. I then searched for a new provider and Ladybird came up as one of the cheapest. Phoned them up and they said they're a broker etc etc etc. Will never use them again!!!”

Helpful Report

Posted 5 years ago

“Katie I at Ladybird was terrific today. My experiences with Ladybird before chatting with her was quite frustrating but she was really helpful, sorted my policy change quickly and called me back when she said she would. Credit to the team and is solely the reason I didn’t get a new policy elsewhere. Thanks again Katie!”

Helpful Report

Posted 5 years ago

“Cameron Wood was very helpful today, he took the time to go through my insurance policy with me and offered me extras that he thought would be relevant. If I said no to something he wasn’t pushy, he just moved on. I’d like to thank him as he has made renewing of my insurance a piece of cake. (And I like cake)”

Helpful Report

Posted 5 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews