Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful service”

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Posted 6 years ago

“Amazing Service by Andy, very helpful!”

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Posted 6 years ago

“Supportive. Great communication. Customer orientated.”

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Posted 6 years ago

“#1 really polite, very helpful! Overall perfect service :)”

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Posted 6 years ago

“Ladybird have remained our insurer for the 3rd year as they have always been, for us competitive, easy to work with and extremely helpful. In particular Andy has been most helpful, this year, during the renewal process. Explaining clearly the policy after sourcing a competitive option which improved on the value of online quotes.”

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Posted 6 years ago

“Very good service with Adam Boswell! Thanks”

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Posted 6 years ago

“helpful courteous and knowledgeable #8”

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Posted 6 years ago

“Very competitive. Good customer service by Andrew Betts.”

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Posted 6 years ago

“Brilliant company”

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Posted 6 years ago

“Spoke to a lovely gentleman Andrew Betts greasy customer service and very easy to talk to”

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Posted 6 years ago

“Adam was really helpful with the whole process, kept me informed and updated with everything. really friendly and made the process easier when it proved a little more difficult at times!”

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Posted 6 years ago

“Adam was brilliant sound bloke and didn't mess about glad I chose ladybird for my insurance”

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Posted 6 years ago

“Jodie was excellent from start to finish and quick to reply.”

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Posted 6 years ago

“Customer service very helpful”

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Posted 6 years ago

“Extremely advise not to use ladybird insurance. 1, Hidden broker fee £30 2, Option to say how long you have had licence in years but then they charge you cause the month is out @£145 fee. 3, They say no excess but when my policy was explained it was £500. 4, Policy come through with NCD not protected when I always select, called ladybird up and they said sorry sir we made a mistake! Tryed it on again! 5, to cancel policy in first 14days is £55 (or £75 after 14 days) and on top of that they said cover was £70 for 4 days insurance so bascily they have you over a barrel to leave! DONT USE THIS COMPANY I will never again!”

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Posted 6 years ago

“This review is regarding the call pertaining to the quote, policy and payment in my initial contact with Ladybird. I spoke with with Adam Boswell who was very friendly and helpful. It made an effort to get me the best quote. Thank you.”

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Posted 6 years ago

“Brilliant Customer Service”

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Posted 6 years ago

“Great comunication, a really nice guy to deal with you made my day. Regards Marius Badescu”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Very straightforward and easy system”

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Posted 6 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews