Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with how efficient Gerald was in contacting me and his excellent customer service and telephone manner.”

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Posted 6 years ago

“Got a quote via moneysupermarket and then for no apparent reason they increased the quote by £60. Fraudsters!!!!”

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Posted 6 years ago

“Helpful advice”

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Posted 6 years ago

“Very friendly staffs and they made it simple and easy for me to make my car insurance active straight away. Very helpful.”

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Posted 6 years ago

“Price and operative”

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Posted 6 years ago

“The guy I spoke to over the phone (#8) was extremely helpful and I was assured he would get me the best deal on my behalf, really happy with the legnths he went to to help me out.”

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Posted 6 years ago

“Given a quote of £550 - then asked to provide evidence of NCD - then after doing that told that they would have to validate application - then told validation had failed & would need to refer to specialist team where the minimum policy would be at least £1100. I have concerns around the process that this company adopts & suspect that they offer initial low quotes only then to find reasons to ramp up the premium.”

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Posted 6 years ago

“Great service provided by the insurance sales rep (forgive me as I have forgotten the guy’s name). Was very efficient, thorough and helped further to explain some parts of the insurance that I did not quite understand.”

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Posted 6 years ago

“Very good at explaining everything from terms and conditions to general scenarios that could happen on the road to ensure that you're at most protected.”

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Posted 6 years ago

“Saved me alot of money #4”

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Posted 6 years ago

“The gentleman I spoke to, Andrew #5, was very kind and easy to talk to. As I’m easily confused with insurance details, Andrew was very calm and patient and even had a few laughs, definitely made the whole insurance phone call a lot easier!”

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Posted 6 years ago

“I had a call with #5 Andrew Betts regarding my insurance quote today and to get my insurance set up. He was very helpful with advising me on everything to do with my insurance and wasn't a robot like a lot of other people i have spoken to at other companies. He wasn't forceful in trying to get me to add things on to my insurance and made the chat go extremely well.”

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Posted 6 years ago

“Good customer service very helpful and polite”

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Posted 6 years ago

“As I got through straight away and Andy was very helpful and helped me understand my insurance quote, I would highly recommend.”

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Posted 6 years ago

“Hi. Recently got a renewal from Ladybird. The service provided by the advisor was very professional. I was given all the helpful advice, friendly conversation, clearly explained, no wasting time. Advisor : '#1' . Very good service.”

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Posted 6 years ago

“Outstanding customer serviceW”

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Posted 6 years ago

“Good service and attitude”

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Posted 6 years ago

“Very very good customer service, just bought my policy and very happy with the information that has been provided. I dealt with reference #14 and it was great thank you :)”

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Posted 6 years ago

“#1 Very helpful, made what can be quite a long process easy and was happy to answer my questions! Thanks for helping me renew!”

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Posted 6 years ago

“#1 very happy with the service An the lady was very polite An explained things perfectly”

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Posted 6 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews