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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Excellent service, quick and efficient. Very friendly staff.
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Posted 5 years ago
This rating is based on customer service experience on getting insurance cover.Hayley was absolutely professional, and explained everything very well.
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Posted 6 years ago
Don't bother with this company. They are on Confused.com... you filling all the forms to get a quote and then you have to phone them do it again to be told at a very end that cars with categories are not insured. I've been asked about that at a very beginning of conversation but they still getting all the other irrelevant info for what reason if they not planning to find you a policy. Prices on Confused are false as well! I've been told that's how they do business... Would never recommend
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Posted 6 years ago
Absolutely brilliant customer service. Thank you
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Posted 6 years ago
Adam Boswell dealt with my quote and he is the main reason I chose to use Ladybird. A charming, professional, attentive and knowledgeable individual. Made my custom feel valued and important to Ladybird. Was an easy decision to take out my policy. Thanks again Adam and Ladybird
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Posted 6 years ago
Great customer service. Really impressed with your guy, Adam. It was great conversing with him. Thanks.
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Posted 6 years ago
The best!!!!!!
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Posted 6 years ago
Policy done in minimal time and least effort. Adam was on point. Thanks
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Posted 6 years ago
Jodie was superb and professional with 100% understanding in all aspects. Well done Ladybird....
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Posted 6 years ago
I spoke with Jack from Ladybird insurance 3 times today, as well as a lot of other people from other insurance brokers. But Jack was by far the nicest and most helpful person I spoke to. Thank you for such a fantastic experience :)
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Posted 6 years ago
Great customer service Quick and very good price !
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Posted 6 years ago
Rang to renew my car insurance yesterday, less than a month before it expires. Having just moved house and spending a fortune doing so as a first time buyer, Ladybird charge me £65 to change my address. Needless to say I won’t be renewing with them.
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Posted 6 years ago
Adam Boswell was a delight very helpful and made it a point to solve every problem we had through out the call he went above and beyond it was very much appreciated
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Posted 6 years ago
Excellent team, very friendly
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Posted 6 years ago
made my day a absoloute pleasure.very easy to set up a new policy and very polite and lovely to talk too.
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Posted 6 years ago
Gerry Maryland was very helpful gave me extra help and indurstanding eveything his reference number is #8! Helped me a lot on dealing with insurence for my first time and made it easy
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Posted 6 years ago
Horrible service!
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Posted 6 years ago
Great guy Great help
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Posted 6 years ago
# 8. Amazing customer service. Great knowledge and made sure I understood every word.
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Posted 6 years ago
Your agent was most courteous, helpful and professional with my application and she made everything perfectly clear. I am very impressed and will certainly recommend you to my colleagues
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Posted 6 years ago
Ladybird Insurance is rated 4.1 based on 1,060 reviews