Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Ladybird Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I could put zero *! Please avoid they are the worst insurance company. I was charged £138 cancellation fee for driving on the policy for 8 days which is within the cooling off period! Constantly threatening with more charges during those 8 days, and had to provide so many documents - to which I did and was then told I hadn’t! AVOID AVOID AVOID. They just want money and do not care.”

Helpful Report

Posted 5 years ago

“As yet still awaiting policy paperwork from ladybird insurance for my car, I feel that if this is the way that the insurance people do things then I can only eat there service a big fat 0. I feel that they don’t care about the members just want there money.. very disappointed with the service so far looking forward to the excuse from them wen I phone them again .”

Helpful Report

Posted 5 years ago

“WARNING: 90% OF THESE REVIEWS ARE FAKE 1* is too high for this company. Insure elsewhere, even if it costs £200+ more! I regrettably took out a policy with them. 10 minutes later, they called me requesting my drivers licence copies, V5 documents and dvla code which I sent to them. Another 10 minutes later, they called me stating they were cancelling my policy and keeping £180 for admin fees and cancellation charges for not declaring a previous accident (which I did!!!). After being on the phone to them for 3 hours and threatening them with court, they said they would refund me within 25 days and only deduct £25 as a fee. What a joke!! This was the best they could do, even after they akbowledged the fault was theirs. AVOID THIS SHAM COMPANY LIKE THE PLAGUE”

Helpful Report

Posted 5 years ago

“Had an indepth conversation with Jamie regarding Van & Tool Insurance - very knowledgeable and happy with outcome - insured!”

Helpful Report

Posted 5 years ago

“Samantha whent above and beyond to help me sort out car insurance can't praise her enough”

Helpful Report

Posted 5 years ago

“Lewis was excellent. Credit to the team.”

Helpful Report

Posted 5 years ago

“Absolutely awful customer service, pushed back and forth between departments incorrectly, quoted charges and prices which seemed to change at a whim and a drop of a hat - guaranteed things on one call which were apparently "impossible" the next time I called. Just dreadful service.”

Helpful Report

Posted 5 years ago

“All of the callers was very helpful.. and I spoke to a man name Cameron, he was very helpful. He explained everything I needed to do. If I had a question, he answered it for me to understand.. all was well and all well mannered, all lovely and very friendly and helpful. Would recommend you to anyone.”

Helpful Report

Posted 5 years ago

“disgusting sales tactics. Will quote you a price online with loads of hidden charges and fees. Customer service is appalling and will never pay out. I ask you, actually i BEG you do not insure yourselves with this joke of an insurance broker go directly through to an insurer as it will be cheaper and safer. They are just a broker and do nothing but pass your details on!”

Helpful Report

Posted 5 years ago

“Great service. I got very reasonable insurance quote and I will continue with Ladybird thanks so #shoaib”

Helpful Report

Posted 5 years ago

“Very helpful, helped anyway they could for the best price”

Helpful Report

Posted 5 years ago

“Jamie Simms was an absolute gent, really helpful from start to finish ... 5 star customer service”

Helpful Report

Posted 5 years ago

“Easy to make! Very good advisors!”

Helpful Report

Posted 5 years ago

“Today Richard Wyatt was exceptional in every way and helped me get the exact car insurance I needed for the right price. So thank you to Daniel and Ladybird Anthony Wilsher-Day”

Helpful Report

Posted 5 years ago

“Awful company, stay away, never had to pay £150 deposit for car insurance, threatening to cancel my partners policy ( god knows how much they will try & extort from him ) we’ve done everything they asked for about information, still not good enough & I believe this is a scam to get money out of people ....... AVOID AT ALL COSTS OR IT WILL COST YOU..... DEARLY”

Helpful Report

Posted 5 years ago

“Richard was very professional and he gave me the best service available”

Helpful Report

Posted 5 years ago

“AS PER PREVIOUS REVIEWERS - AVOID AVOID AVOID, my sons car policy was automatically renewed at 3 times the price, luckily they didn't get the payment from the bank thank god). They then re-priced it £800 cheaper then said they would charge £80 if we didn't continue with them. So they cancelled it without notice and had all our money and said it would take 6weeks to refund the money and they would also deduct £53.00 minimum admin charge along with the £80 cancellation. We needed the car insured (couldn't wait 6 weeks for our money) so just went a new policy with them minus all the charges @ £133.00. NEVER NEVER HAD SUCH A HORRENDOUS TIME WITH A CAR INSURANCE........DONT USE.”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“#steph was outstanding, took the time to explain everything to me and was a pleasure to deal with”

Helpful Report

Posted 5 years ago

“Professional good prices”

Helpful Report

Posted 5 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews