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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
A
Happiness Grade
A

Customer Service - Good

96.11%
Industry Average
I found the customer service person #Monica was excellent, efficient and a reason to come back to this insurance company. Thank you!
posted 4 years ago - Anonymous
I’m impressed with the service
posted 4 years ago - Hanan
Opeyemi Aketepe was so helpful and ensured we had the best service
posted 4 years ago - Tamelia Hamilton
Excellent service from Jason today . Really happy with the information I received .
posted 4 years ago - Anonymous
This year my insurance renewal was received and I contacted Fresh Insurance and managed to speak one of their employees called Jamie Simms. He was a absolute credit to the company and himself to be honest, he was very informative, understanding and supportive towards any concerns raised. My only worry would be if I was to contact them again would I receive the same standard of service.
posted 4 years ago - Chris
#Lucy ,a customer service advisor at Labybird was very calm & helpful. Insurance can be daunting, but she was really professional and answered any questions I had with ease. I felt very satisfied & taken care of with the service she provided over the phone.
posted 4 years ago - Anonymous
#Lucy ,a customer service advisor at Labybird was very calm & helpful. Insurance can be daunting, but she was really professional and answered any questions I had with ease. I felt very satisfied & taken care of with the service she provided over the phone.
posted 4 years ago - Anonymous
Emma was very polite, efficient and informative! Very helpful. One of my best customer service experiences Kind regards M Russo
posted 4 years ago - M russo
Very informative Dealt with quickly under the circumstances Really good customer service
posted 4 years ago - Braden Cartwright
Customer service. I spoke to Georgia on the phone regarding my policy issue. She was extremely helpful. Knowing that her colleagues made me cry because of how rude and terrible customer service. I really appreciate her help and was so lovely and polite. Can’t you enough for making me feel less stress now. Thank you so much AMAZING customer service skills
posted 4 years ago - Anonymous