Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

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4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma Heason is clearly an asset and excellent ambassador for Ladybird Insurance. Emma demonstrated a constancy and dedication of purpose to meet my needs.If only all customer service experiences were as helpful and positive as this. Many thanks.”

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Posted 5 years ago

“I cannot do that , I’ve only just joined but not yet 1.7,2019”

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Posted 5 years ago

“Very good and friendly”

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Posted 5 years ago

“Shoaib Azam is brilliant”

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Posted 5 years ago

“Very good customer”

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Posted 5 years ago

“Hi, i was renewing my car insurance today Cameron wood dealt with me, he was friendly and got the best quote for me saving £85 which i was very happy with and everything i ask him he knew and dealt with me in no time, i think a bonus should be in mind for him”

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Posted 5 years ago

“Spoke to Richard Wyatt today looking for van insurance. Richard was extremely professional and helpful and i felt that he went over and above to ensure we not only got the best service but also the best insurance. Thank you Richard. Superstar”

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Posted 5 years ago

“Awful company, stay away! First, I found out after I had signed my insurance documents and paid my deposit that my excess had doubled. All customer support could say was that I ‘should’ve read the small print’. Next, they harassed me for weeks to provide documents that were far beyond what I was prepared to provide but I was constantly threatened with having my policy cancelled. The staff were so rude and unhelpful on the phone. I couldn’t trust them to give me the policy they promised, let alone live up to it if I ever had an accident. I cancelled my policy and got out as soon as I could!”

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Posted 5 years ago

“Very pleased with the service”

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Posted 5 years ago

“I am very happy the help i got today for my car insurance its really incredible the customer service provided by LEWIS was amazing he is very helpful very friendly i will recomend to go for it and LEWIS was amazing i pray to god that he get more higher ranks soon very nice person the way he help me i can't explain in words i just can pray for him Thank you very much LEWIS”

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Posted 5 years ago

“#steph ....Stephanie was amazing with dealing with my insurance renewal quote today very professional and very friendly, shes a great asset to your company :)”

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Posted 5 years ago

“My insurance was cancelled through no fault of my own, they charged my £75 for this and 10% of my yearly premium. Having took over £500 off me they said I would get £214 of it back, having been insured for just over a week. I have now waited over 30 days for this refund, which is the maximum legal time for a refund policy. They said it would take a few more days, as funds need to clear on their side. The worst company I have ever had the displeasure to deal with, I would genuinely avoid, even though they may be the cheapest insurers on compare sites.”

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Posted 5 years ago

“#4 very polite and professional and covered all queries”

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Posted 5 years ago

“Monica was very friendly and helpful she explained everything very well it was nice talking to someone that made it sound easy”

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Posted 5 years ago

“My experience today speaking to Monika was very enjoyable she talk me through the process smoothly , efficiently and professionally and answered any of my queries in a very articulate and reassuring manner she is a credit to your company thank you.”

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Posted 5 years ago

“Tamara Simmons was hugely helpful on the phone and made everything crystal clear. Nice to talk to someone genuine as ringing insurance companies can be like talking to a robot.”

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Posted 5 years ago

“Disappointing customer service and unprofessional way of dealing with new customer”

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Posted 5 years ago

“One of the worst customer service in the world Rude, unprofessional and really don’t have any desire to talk Asking about NCD which I sent 4 times to 2 different emails Maria and Gerry and both didn’t bother to respond or talk”

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Posted 5 years ago

“Very disappointed with ladybird insurance. I paid £541 in full for my insurance. I changed my car 2 and a half months later and they would only give me a £230 refund. Plus it will take 30 days!! I will Never use these Rip off merchants again. Compare the market should not be promoting this company”

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Posted 5 years ago

“jamie simms was very helpful in getting my van insured it took a while but we got there in the end. hope to insure with them again if the price is right”

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Posted 5 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews