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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Thanks to andy who helped me with everything i needed today, very polite and patient! X
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Posted 6 years ago
#1 called to set up new insurance policy, very helpful, very informative, explained everything well. Excellent and efficient service. Thank you
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Posted 6 years ago
Andy was very poliet, helpful and efficient dealing with setting up my policy. He was able to give me a very reasonable price and i was very happy with the service he provided.
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Posted 6 years ago
#1 very polite and helpful
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Posted 6 years ago
#1 I had a great experience and really good customer service from Jodie (#1). Really quick in giving the quote and even faster to insure me and put me on the road. The prices are really good as well. Have nothing to say bad and I will be recommending your services. Thank you
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Posted 6 years ago
The cheapest insurance, I got cover from today. Very happy and customer service is brilliant. Thank you Andy for all your support.
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Posted 6 years ago
Good communication and interpersonal skills: teamwork, cooperation, listening, persuasion, and empathy.
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Posted 6 years ago
Great company #8 was really helpful
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Posted 6 years ago
After deciding to renew my policy with ladybird and having a slight miscommunication in the beginning, Insurance Executive Hannah really took the time to make sure I was completely happy and really went out of her way to ensure that I had complete peace of mind with my renewal. Also putting my worries to rest with my excess etc. Completely satisfied with the customer service she provided and would be likely to recommend to a friend now because of such great customer service. Eve Parker
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Posted 6 years ago
Nothing short of excellent customer service
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Posted 6 years ago
Andy was extremly helpful and a very good listener. He went the extra mile to provide exeptional customer service. Has great product knowledge and was able to explain certain points in a way that allowed me to understand. Also quite funny and brings a light hearted, positive energy to the conversation. Both thumbs up for Andy!
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Posted 6 years ago
I spoke to a lovely gentleman called Mathew Vaughan on the phone he was very helpful and made my car insurance run smoothly he answered all my questions and was very professional on the phone thankyou 😊
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Posted 6 years ago
#8 was very helpful and went through each step with integrity, he was polite and very professional. overall I felt very comfortable with #8. Give him a pay rise :-)
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Posted 6 years ago
very helpful thanks
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Posted 6 years ago
Very helpful staff, Mr Andrew help me getting my car insured. 100% recommended
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Posted 6 years ago
Never had any problems with arranging insurance or if I've had claim. Great service
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Posted 6 years ago
#8 Has a problem recording my vehicle details on line so called Ladybird this morning and everything sorted really quickly and efficiently. First time insured with Ladybird so a good start so far.
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Posted 6 years ago
The gentleman who helped me today gave me outstandin* service and helped me as much as he could
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Posted 6 years ago
#1 was great! Detailed explanation and quick service! 100% recommended!
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Posted 6 years ago
Perfect agent, highly recommended. Very knowledgable about products, clear to understand and went the extra mile to get me what i wanted. 5 stars
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Posted 6 years ago
Ladybird Insurance is rated 4.1 based on 1,060 reviews