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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Daniel Fereday was great took me through the quote and I did not have repeat details . My renewal was completed quickly and efficiently. He called me back quickly on the number I requested. I thought he was brilliant.
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Posted 6 years ago
Very helpful, not any issues in 2 years of insurance
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Posted 6 years ago
Got the quote through Compare the Market, got an email saying they would ring me, they didn't, i rung them 3 times and 3 times was told someone would get back to me, and guess what they didn't! Rung them again, and even though i filled all my details in on line, apparently they can't insure for a business lease! Maybe they should have told me that a week ago when i started this process!
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Posted 6 years ago
very professional and good service
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Posted 6 years ago
just took out a car insurance policy through ladybird was dealt with by Andy very professional great customer service easy to talk to and not a typical pushy salesman, very good service an quickly set up and back on the road thank you
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Posted 6 years ago
Great service, polite and helpful. Meet your needs and don't pressurise you to buy extra predicts. It's now my second year with them.
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Posted 6 years ago
Spoke to Jody fantastic customer service would recommend
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Posted 6 years ago
I was very happy with the professional service that I had when I called. Your Employee (Andy #5) went through the whole process very professionally and I will be happy to recommend you.
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Posted 6 years ago
Can’t say much as I’m a new costumer of your company, but I had a bad experience with “BeWiser” and “surething” especially when I want to live them. For now I’m very happy of friendly advice and service also I’m happy with the price. Hopefully my next insurance will stay near the price what I have now from you so that will save me looking around for the new insurer. At the moment me and my wife very happy to be with you. Thank you.
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Posted 6 years ago
Emma was really knowledgeable , and very helpful .
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Posted 6 years ago
I spoke to David smith and I can say he is an asset to the company I rang in the day before to dot the i’s and cross the t’s so to speak and asked him to call me the next day to set up the policy.. he called at exactly the time I asked for and was quick to set up the policy and made the whol experience effortless and I do the same job so I know what it’s like when you get through to someone who is good at the job!! If there is bonus for staff or they can be rewarded then this is the man this week!
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Posted 6 years ago
I have just taken out a new insurance policy with Ladybird and spoke to a lovely man called Gerry #8. He was very polite and very helpful. Thank you.
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Posted 6 years ago
Andy was very helpful explained every step and answered all my questions all in all a good experience which gave me confidence in the whole procedure
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Posted 6 years ago
Great price great service
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Posted 6 years ago
A quick and clear process the original quotation was what i had to pay- Amazing! Extremely helpful and knowledgeable lady i spoke to on the phone was efficient and friendly.
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Posted 6 years ago
Fast and good team.
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Posted 6 years ago
Very helpfull
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Posted 6 years ago
Mathew Vaughan was a very helpful gentleman who went through everything step by step and explained everything on the policy thoroughly! He was lovely!
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Posted 6 years ago
he spoke very clearly, a little fast but i was ok with it.
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Posted 6 years ago
Excellent service, all the basics and well good enough. All too often I have come off the phone after speaking to insurers feeling exhausted, after 30 minutes waiting to get through then a 40 minute phone call. Refreshing service, keep it up. #5 thank you
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Posted 6 years ago
Ladybird Insurance is rated 4.1 based on 1,060 reviews