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Lancaster Insurance Reviews

1.9 Rating 224 Reviews
22 %
of reviewers recommend Lancaster Insurance
Company Reviews Questions Metrics
1.9
Based on 224 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“good vakur no hassle brokers”
Helpful Report
Posted 7 years ago
Ex Broker
Unverified Reviewer
“Dreadful service and ridiculous charges. Totally incompetent staff. To those who have cancelled and received no return premium, contact the actual insurers [Lancaster are only the brokers] and ask how much the refund due is. Then press Lancaster for settlement as they will have been credited with the return premium by the insurers. If they don't repay you, I would regard that as theft. Report to the Insurance Ombudsman AND ESPECIALLY to the Financial Conduct Authority who regulate Lancaster quoting their authorisation number which is on their site.”
Helpful Report
Posted 8 years ago
Stephen
Verified Buyer
“Very good service would recommend to anyone. Excellent price, exceeding good service.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Brilliant insurance provider, would recommend to anyone.”
Helpful Report
(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“easy pleasant transaction , excellent communication”
Helpful Report
(Car Insurance) - Posted 9 years ago
Douglas
Verified Buyer
“great price , easy to deal with and documents on line”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Excellent all round.Streets ahead for Mazda MX5 insurance - can't comment on other makes/models.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Mark
Verified Buyer
“Excellent value for money classic car insurance.”
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(Car Insurance) - Posted 9 years ago
Michael
Verified Buyer
“Good service would recommend”
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(Car Insurance) - Posted 9 years ago
Robert
Verified Buyer
“They give you exactly what it say,s on the tin ,very easy to understand policy perfect for my fully restored AUDI 80 quattro and I will renew the policy .”
Helpful Report
(Car Insurance) - Posted 9 years ago
Sonia
Verified Buyer
“Excellent service and the best price anywhere”
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(Car Insurance) - Posted 10 years ago
Robert
Verified Buyer
“no problems”
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(Car Insurance) - Posted 10 years ago
Michelle
Verified Buyer
“i am very pleased with my car insurance ,very helpful and also great value.”
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(Car Insurance) - Posted 10 years ago
Kathleen
Verified Buyer
“I have had no reason to contact Lancaster since I took out my policy with them so do not have any knowledge as to how they may respond to a claim, and hope that stays the same in future years.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Great service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Straight forward & good value.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Steven
Verified Buyer
“I use a 4x4 with modifications and most insurers are not interested, Lancaster insurance had no problems with my modifications and gave me great cover for a very fair cost. I would highly recommend Lancaster insurance they do listen and care about your needs.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Lancaster Insurance is rated 1.9 based on 224 reviews
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