Legal & General Reviews

Name: Legal & General
Rating: 1.66

1.7 Rating 599 Reviews

16 %

of reviewers recommend Legal & General

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1.7

Based on 599 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Currently engaged in litigation against this 3rd rate wreckage of inertia. For the 2nd time I tried to withdraw my pension and for the second time they refused to communicate with me. I needed the money for medical bills. Had to get a high interest loan because of their obstructive behaviour, and they are well aware I'm a vulnerable person with a brain tumour. Very much looking forward to the court making a judgement against these cretins who are utterly devoid of humanity or common decency. To add insult to injury, they wanted me to call them on a premium rate number to negotiate a settlement. Disgusting predators. Needless to say I declined.”

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Posted 9 months ago

“Don't get scammed, I couldn't make withdrawal after making profit. It took the legal advice of FORTEHUBZ to get my moneyback”

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Posted 9 months ago

“**𝖳𝗋𝗎𝗌𝗍 𝖭𝗈𝖻𝗈𝖽𝗒!** 𝖨𝖿 𝗒𝗈𝗎 𝖿𝖾𝖾𝗅 𝗎𝗇𝖾𝖺𝗌𝗒 𝗈𝗋 𝗌𝗎𝗌𝗉𝗂𝖼𝗂𝗈𝗎𝗌 𝖺𝖿𝗍𝖾𝗋 𝗍𝖺𝗅𝗄𝗂𝗇𝗀 𝗐𝗂𝗍𝗁 𝗒𝗈𝗎𝗋 𝗁𝗎𝗌𝖻𝖺𝗇𝖽, 𝖼𝗈𝗇𝗌𝗂𝖽𝖾𝗋 𝗌𝖾𝖾𝗄𝗂𝗇𝗀 𝗍𝗁𝖾 𝖺𝗌𝗌𝗂𝗌𝗍𝖺𝗇𝖼𝖾 𝗈𝖿 𝖺 𝗋𝖾𝗅𝖺𝗍𝗂𝗈𝗇𝗌𝗁𝗂𝗉 𝖼𝗈𝗎𝗇𝗌𝖾𝗅𝗈𝗋 𝗈𝗋 𝗍𝗁𝖾𝗋𝖺𝗉𝗂𝗌𝗍. 𝖳𝗁𝖾𝗒 𝖼𝖺𝗇 𝗉𝗋𝗈𝗏𝗂𝖽𝖾 𝗀𝗎𝗂𝖽𝖺𝗇𝖼𝖾 𝖺𝗇𝖽 𝗌𝗎𝗉𝗉𝗈𝗋𝗍 𝗍𝗈 𝗁𝖾𝗅𝗉 𝗒𝗈𝗎 𝗇𝖺𝗏𝗂𝗀𝖺𝗍𝖾 𝖺𝗇𝗒 𝖼𝗁𝖺𝗅𝗅𝖾𝗇𝗀𝖾𝗌 𝗒𝗈𝗎 𝗆𝖺𝗒 𝖻𝖾 𝖿𝖺𝖼𝗂𝗇𝗀 𝖺𝗌 𝖺 𝖼𝗈𝗎𝗉𝗅𝖾. 𝖣𝗂𝗌𝖼𝗈𝗏𝖾𝗋𝗂𝗇𝗀 𝗍𝗁𝖺𝗍 𝖺 𝗌𝗉𝗈𝗎𝗌𝖾 𝗁𝖺𝗌 𝖻𝖾𝖾𝗇 𝗎𝗇𝖿𝖺𝗂𝗍𝗁𝖿𝗎𝗅 𝖼𝖺𝗇 𝖻𝖾 𝖺 𝖽𝗂𝖿𝖿𝗂𝖼𝗎𝗅𝗍 𝖺𝗇𝖽 𝖾𝗆𝗈𝗍𝗂𝗈𝗇𝖺𝗅𝗅𝗒 𝖼𝗁𝖺𝗅𝗅𝖾𝗇𝗀𝗂𝗇𝗀 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾. 𝖨𝖿 𝗒𝗈𝗎 𝗌𝗎𝗌𝗉𝖾𝖼𝗍 𝗍𝗁𝖺𝗍 𝗒𝗈𝗎𝗋 𝗌𝗉𝗈𝗎𝗌𝖾 𝗂𝗌 𝖼𝗁𝖾𝖺𝗍𝗂𝗇𝗀 𝖺𝗇𝖽 𝗒𝗈𝗎 𝗐𝖺𝗇𝗍 𝗍𝗈 𝗌𝗉𝗒 𝗈𝗇 𝗍𝗁𝖾𝗂𝗋 𝗉𝗁𝗈𝗇𝖾 𝖺𝗇𝖽 𝗌𝗈𝖼𝗂𝖺𝗅 𝗆𝖾𝖽𝗂𝖺, 𝖨 𝗌𝗎𝗀𝗀𝖾𝗌𝗍 𝗒𝗈𝗎 𝗋𝖾𝖺𝖼𝗁 𝗈𝗎𝗍 𝗍𝗈 𝖵𝗂𝗉𝖾𝗋𝗁𝖺𝖼𝗄𝗇𝖺𝗍𝗂𝗈𝗇. 𝖯𝖾𝗈𝗉𝗅𝖾 𝗆𝖺𝗒 𝗌𝗉𝗒 𝗈𝗇 𝗍𝗁𝖾𝗂𝗋 𝗌𝗉𝗈𝗎𝗌𝖾 𝖿𝗈𝗋 𝗏𝖺𝗋𝗂𝗈𝗎𝗌 𝗋𝖾𝖺𝗌𝗈𝗇𝗌. **𝖳𝗋𝗎𝗌𝗍 𝖭𝗈𝖻𝗈𝖽𝗒!** ᴄᴏɴᴛᴀᴄᴛ ɪɴꜰᴏʀᴍᴀᴛɪᴏɴ:( ᴡᴇʙꜱɪᴛᴇ) ᴡᴡᴡ.ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ.ᴏʀɢ, ɢᴍᴀɪʟ: ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ@ɢᴍᴀɪʟ.ᴄᴏᴍ ᴡʜᴀᴛꜱᴀᴘᴘ: ‪+44 7404 236210‬ **𝖳𝗋𝗎𝗌𝗍 𝖭𝗈𝖻𝗈𝖽𝗒!**”

Helpful Report

Posted 9 months ago

“They are withholding the pension payments paid to my daughter now she has turned 18. This is her late fathers money that has been paid for the last 9 years. Her policy states it will pay out until she is age 23 if she remains in FT education. They had proof from her school, I have phoned and written letter but they still owe her 9 months of money. Just written a letter of complaint. Not sure how she will afford accommodation at university without this money. They are apologetic and convincing on the phone but cant actually make the payments.”

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Posted 9 months ago

“Would give them 0 stars if i could. They are ok when paying in but you try and get your pension out and you will have to jump through hoops. Should rename them legal & terrible”

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Posted 9 months ago

“This company are as bad as the scams you resive on your phone . Full of promises like government m.ps but I can tell you this. sign up to these guys you will regret the day you ever did . You don't need to hear my story and be board reading it . Take a short peace of advice look else where ..!”

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Posted 9 months ago

“Dlaczego nie chcą mi oddać pieniędzy, mojej prywatnej emerytury, nie zostawię tego,pójdę na drogę prawna,oszustwo”

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Posted 10 months ago

“Legal and general don’t care about their staff anyone I’m with mental health problems just gets sacked and when you say you are suicidal they don’t care work is a joke there staff have nothing to do just sit there”

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Posted 10 months ago

“Bad at communicating only find out information when you call..and delay any funds your expecting.”

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Posted 10 months ago

“extremley poor service .just lost my wife of 40 years and stress been made 10 times worse with this company . after taking my money for 10 years still no sign of settling claim constantly stalling with 1 excuse or another . do not buy life insurance with this company . sick of them stalling to point of getting legal advice .”

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Posted 10 months ago

“To get a very short protection on my mortgage have left critical life insurance had to go through very intrusive questions about things that have happened in the past and they are in the past doing very well now don't have mental health issues because now I am out of it can't get any cover very sad really I have the rights as much as anyone else to be able to be covered never mind I will live and be happy I'm sure may find another one disappointing really won't bring any business to them .”

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Posted 11 months ago

“Seemed to me their application process and handling was extremely unprofessional and riddled with delays, miscommunications, and plain childish errors. I'll get my life insurance elsewhere.”

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Posted 11 months ago

“Like many people here, I have found the performance of this company to be absolutely shocking. Unfortunately, my company have selected L&G to manage the pension fund. It may just as well serve as an account to deposit money into as the returns over the last 6 years have yielded under 4%. When you read about some of their investments and the losses they have continued to make on investments such as housing, I guess it is not surprising.”

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Posted 11 months ago

“Previous awful experience with this company & my new mortgage health insurance was with them so came on to see if any change so Thankyou everyone for the bad reviews as I’ve made alternative choice & saved myself a ton of grief !!!! 😡”

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Posted 11 months ago

“I have been waiting almost three months to get my pension payments from L&G. They told me it should take about 6 weeks from start to finish and almost three months later and I still haven’t received my first payment!! I would steer clear !! They don’t return phone calls or reply to emails!”

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Posted 11 months ago

“I would give zero stars if possible! Shocking Experience with Legal & General for a Critical illness cover . After 6 years of payments on the insurance when I have done a claim , they have declined my claim after 8 months of investigation as well as cancelling my insurance and they have returned my payments back . Why didn’t they tell me after a month, a year …???? At this stage no other company will offer me a insurance , probably if I died, my wife and kids would have been homeless by now.”

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Posted 1 year ago

“I have a pension with this company, its performance is shockingly bad, growing by only 3 percent in the last 5 years.....even I could manage the money better by putting it into a savings account...they should be investigated and shut down because they are preying on the pensions.”

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Posted 1 year ago

“I would give zero stars if possible! The call centre is an absolute joke. Agents continuously hassle you, calling from different mobile numbers. They are rude, dismissive and unprofessional. They 'would not listen to me' until I listened to them (same story each time and quite frankly Im fed up). Told me I am wasting everyone's time but would not let me cancel when I directly asked to! Went through to the manager who promptly hung up on me without saying a word! I will not deal with legal & general until they have a call centre which can operate professionally”

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Posted 1 year ago

“L & G I’ve taken got my personal pension with them they are absolutely hopeless at arranging the simplest of things. My pension was with another company I took a lump sum payment from the pot and transferred rest into a monthly income. I received the sump and the rest was transferred to L&G at the same time. So my monthly income should have started at the same three months later and still no income after numerous phone calls. Then I received the first payment only to find it pushed into another Income Tax bracket that I shouldn’t be in. There mistake and up to me to get out of it. HOPELESS isn’t a good enough word to describe there incompetence. Keep away they’ve even got my payment date as the 30th of the month, I wonder what’s going to happen in February of every year that’s how incompetent they are. Just keep away go elsewhere your have nothing but problems with them.”

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Posted 1 year ago

“Shocking Experience with Legal & General Surveying Services If I could I would give than one star. My encounter with Legal & General Surveying Services has been a nightmare. The surveyor they assigned to evaluate my property showed a lack of qualifications, knowledge and professionalism. To my disbelief the surveyor spent a total of 4 minutes and 9 seconds on my property. I have evidence in the form of a video recording that captured their fleeting visit. It's quite alarming that someone who claims to be an expert in their field could produce a report after spending such a short amount of time on site. This inexperienced surveyor not undervalued my property. Also submitted a falsified report to my mortgage company. Its truly baffling how Legal & General Surveying Services managed to create a multipage report based on a quick 4 minute walkthrough. The surveyor arrived at my house at 12;43 PM. Left at 12;47 PM, which's hardly enough time for a thorough assessment. The lack of attention to detail and expertise demonstrated by LGSS is not unprofessional. Also raises serious concerns, about the integrity of their valuation process. There are people who feel the way and its clear that L&G surveyors are incredibly inadequate. To sum it up I strongly recommend not using Legal & General Surveying Services. Their careless attitude, towards property valuation combined with their lack of expertise has left me unsatisfied and distrustful of their services. You'd be better, off avoiding these individuals completely to save yourself from any hassle.”

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Posted 1 year ago

Legal & General is rated 1.7 based on 599 reviews