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Lloyds Bank Reviews

2.6 Rating 1,124 Reviews

40 %

of reviewers recommend Lloyds Bank

Company Reviews

2.6

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 5 star review on 16th September 2024

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Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Comparable rates with other insurance company but just had the edge because the transaction was so easy and uncomplicated. Plus Lloyds is a well known and fully established and professional company.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“They were very helpful and friendly service I would recommend them to anyone who wants to buy insurance for their car keep up the good work thanks”

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(Car Insurance) - Posted 8 years ago

“no complaints”

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(Car Insurance) - Posted 8 years ago

“I am very sorry but I am selling the car”

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(Car Insurance) - Posted 8 years ago

“I will be insuring a 2nd car with you in May”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I have had no claims thankfully so, no problems.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Very pleased with the whole experience. Easy to use and navigate around, will most certainly use again.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“easy to understand and will renew agian”

Helpful Report

(Car Insurance) - Posted 8 years ago

“The process was very easy and fortunately I have had no reason to question anything”

Helpful Report

(Car Insurance) - Posted 8 years ago

“First class thus far.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Very good result will no doubt use them again if the price I sight”

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(Car Insurance) - Posted 8 years ago

“Very good”

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(Car Insurance) - Posted 8 years ago

“very good”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Been with Lloyds for many years. Banking, house insurance and car insurance. This year my car insurance increased by more than 50%. My circumstances have not changed and I have made no claims. The first person I spoke to could not give me any good explanation for it and seemed uninterested and quite rude which gave me no choice but to look elsewhere. In the end they've done me a real favour because I found many companies that would give me a years insurance for more than £200 cheaper and nearly £70 cheaper than my previous years insurance with Lloyds. I rang lloyds to cancel my insurance and a more experience chap dealt with me and explained more politely that the cost of my insurance had risen so much because basically in my area there had been many claims. I live in a quite village in the Cotswolds but I can only surmise that I must be lumped into an area that incorporates an area that has had more crime in the past year. If there was a more moderate increase I would have excepted such an explanation but more than 50%!! No sorry that's well out of order - it shouldn't be allowed! No loyalty at Lloyds, big company that think they can treat long standing customers with contempt. Lloyds you need to train your staff better in dealing with customers and you need to give more acceptable explanations for your random increases. It's very disappointing when a big long standing company like Lloyds acts in such an unprofessional way. Like I said, they've done me a favour by forcing me to look elsewhere and now I have cover through esure. Lessons learnt: dont stay with one company and always shop around.”

Helpful Report

Posted 8 years ago

“Very good servies”

Helpful Report

(Car Insurance) - Posted 8 years ago

“very easy to buy.Had no problem at all.Very please.”

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(Car Insurance) - Posted 8 years ago

“no problem quick and easy to understand.”

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(Car Insurance) - Posted 8 years ago

“No problems setting up my insurance and documents were emailed very quickly.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“My only problem was that as I mentioned things ON drive, had rear sensors (not factory fitted but fitted by dealer) etc the premium changed. Will not know how good they are until I make a claim!!!”

Helpful Report

(Car Insurance) - Posted 8 years ago

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Lloyds Bank is rated 2.6 based on 1,124 reviews