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Lloyds Bank Reviews

2.6 Rating 1,132 Reviews
40 %
of reviewers recommend Lloyds Bank
2.6
Based on 1,132 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Lloyds Bank 1 star review on 5th November 2024
Grace Roman
Lloyds Bank 5 star review on 16th September 2024
TALLY YT
Lloyds Bank 1 star review on 20th May 2024
Anonymous
Lloyds Bank 5 star review on 17th March 2024
Rebecca Rebecca Miller
Lloyds Bank 1 star review on 14th March 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
i was very happy when i took the policy out, at a later date i added another driver which was really easy to do , they were very help ful at the time
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(Car Insurance) - Posted 8 years ago
Easy to arrange, relatively cheap. I haven't needed to make a claim yet.
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(Car Insurance) - Posted 8 years ago
My son did most of the work but I was there;I am NOT from Cleveland, a county which hasn't existed for,maybe,20 years;my county is North Riding of Yorkshire
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(Car Insurance) - Posted 8 years ago
Absolutely brilliant
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(Car Insurance) - Posted 8 years ago
Comparable rates with other insurance company but just had the edge because the transaction was so easy and uncomplicated. Plus Lloyds is a well known and fully established and professional company.
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(Car Insurance) - Posted 8 years ago
They were very helpful and friendly service I would recommend them to anyone who wants to buy insurance for their car keep up the good work thanks
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(Car Insurance) - Posted 8 years ago
no complaints
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(Car Insurance) - Posted 8 years ago
I am very sorry but I am selling the car
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(Car Insurance) - Posted 8 years ago
I will be insuring a 2nd car with you in May
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(Car Insurance) - Posted 8 years ago
I have had no claims thankfully so, no problems.
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(Home Insurance) - Posted 8 years ago
Very pleased with the whole experience. Easy to use and navigate around, will most certainly use again.
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(Car Insurance) - Posted 8 years ago
easy to understand and will renew agian
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(Car Insurance) - Posted 8 years ago
The process was very easy and fortunately I have had no reason to question anything
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(Car Insurance) - Posted 8 years ago
First class thus far.
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(Car Insurance) - Posted 8 years ago
Very good result will no doubt use them again if the price I sight
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(Car Insurance) - Posted 8 years ago
Very good
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(Car Insurance) - Posted 8 years ago
very good
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(Car Insurance) - Posted 8 years ago
Been with Lloyds for many years. Banking, house insurance and car insurance. This year my car insurance increased by more than 50%. My circumstances have not changed and I have made no claims. The first person I spoke to could not give me any good explanation for it and seemed uninterested and quite rude which gave me no choice but to look elsewhere. In the end they've done me a real favour because I found many companies that would give me a years insurance for more than £200 cheaper and nearly £70 cheaper than my previous years insurance with Lloyds. I rang lloyds to cancel my insurance and a more experience chap dealt with me and explained more politely that the cost of my insurance had risen so much because basically in my area there had been many claims. I live in a quite village in the Cotswolds but I can only surmise that I must be lumped into an area that incorporates an area that has had more crime in the past year. If there was a more moderate increase I would have excepted such an explanation but more than 50%!! No sorry that's well out of order - it shouldn't be allowed! No loyalty at Lloyds, big company that think they can treat long standing customers with contempt. Lloyds you need to train your staff better in dealing with customers and you need to give more acceptable explanations for your random increases. It's very disappointing when a big long standing company like Lloyds acts in such an unprofessional way. Like I said, they've done me a favour by forcing me to look elsewhere and now I have cover through esure. Lessons learnt: dont stay with one company and always shop around.
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Posted 8 years ago
Very good servies
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(Car Insurance) - Posted 8 years ago
very easy to buy.Had no problem at all.Very please.
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(Car Insurance) - Posted 8 years ago
Lloyds Bank is rated 2.6 based on 1,132 reviews