Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,177 Reviews

39 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,177 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 4 star review on 18th April 2025

Jack James

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have asked for a new card as mine was damaged. When I went into the bank in Sunderland they have me a small amount of money but could not tell me when I would receive my new card. This is my only way of getting cash which is rightfully mine. I have bank there for years but will seriously think about changing banks.”

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Posted 3 years ago

“Don't think any high street banks are very good know”

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(Car Insurance) - Posted 3 years ago

“Didn't get my letter to claim my excess back so lost out on it avieva was very slow in informing looks I had even had a crash it took months to sort out and as I say lost my excess refund .”

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(Car Insurance) - Posted 3 years ago

“No respect, no feeling, racist staff, not helpful, full of lie.”

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Posted 3 years ago

“Excellent services.”

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(Car Insurance) - Posted 3 years ago

“I have been banking with Lloyds for over 40 years and always been helpful in what ever I needed even took my mortgage out with them and insurances for life and pensions i wouldn't change a thing keep up the good work you have my cust for life”

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(Car Insurance) - Posted 3 years ago

“Excellent service . Good price for my quote. Hope I can get the same service this year.”

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(Car Insurance) - Posted 3 years ago

“A very competitive price, Very easy to arrange. Also well known brand.”

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(Car Insurance) - Posted 3 years ago

“First class service”

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(Car Insurance) - Posted 3 years ago

“Excellent, no Problems”

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(Car Insurance) - Posted 3 years ago

“I have Lloyds insurance for van as well they r very helpfull.”

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(Car Insurance) - Posted 3 years ago

“Totally been let down by their service. My online account was suspended (which I do not know why even the customer service rep said he has no idea as well). I was on a freaking 2-hour call (all to which was waiting time) and was passed on one after the other, only for me to hung up as I was fuming that no one really have been of help! Now, I just wanted to change my bank into a different one!!!”

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Posted 3 years ago

“Just popped into the bank to deposit the weekends takings at Lloyds-TSB Tunbridge Wells. No one in the branch but a woman comes flying over where is your mask. She then calls the manager down and in the end i had 3 people berating me and telling me that i am risking everyone's lives and they are closing my account down. Totally intimidating behaviour and shocking.”

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Posted 3 years ago

“Lloyds have total disregard for their customers. I have experienced 3 major service failures in the past year (nothing complicated-basic things that a bank should do- contactless card, on-line banking and ordering a paying in book) They have failed to deliver on all three and when I have tried to contact them they just fob me off and tell me I have to call a customer service number which I HAVE TO PAY FOR to sort out their error. An absolute disgrace.”

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Posted 3 years ago

“I always thought Dick Turpin was hung in York! Apparently he's alive and well still playing his trade for Lloyd's vehicle insurance Very poor service a very arrogant lady on the telephone when I questioned the price of my policy . I asked for proof of my so called Non fault accident she refused to send it to me Once bitten never again”

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(Car Insurance) - Posted 3 years ago

“Great customer service super easy to do whatever you need to do. Only thing is they bump their prices up greatly when it's time to renew.”

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Posted 3 years ago

“It’s is a very sad story, Lloyds bank has stolen my money from my private account In this bank. I have sent many documents providing all details about wrongdoing from the bank side. The person did not want to confirm a mistake that has been made by bank and took me £338..”

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Posted 3 years ago

“Quick and easy to set up insurance. Very straightforward. Would highly recommend.”

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(Car Insurance) - Posted 3 years ago

“Lloyds came in at the right price and with the necessary cover required”

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(Car Insurance) - Posted 3 years ago

“Changing vehicle details an absolutely rip off. Simple change not only insurance recalculation on day to day basis plus administration fee excessive.”

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(Car Insurance) - Posted 3 years ago

Lloyds Bank is rated 2.6 based on 1,177 reviews