Lloyds Bank Reviews

“ I recently got myself scammed, no fault of Lloyds, feeling distressed and at my wits end at a busy time I finally got through to the fraud dept. I was treated with total respect and eventually had my problem solved, I am truly grateful and appreciate the way my problem was handled by a lovely young man,Richard is his name though he didn't ask for recognition. My account being blocked I had to call again for help to get it unblocked and again I had patience and respect from the lovely Welsh man whose name I cant recall. I can't thank you enough for a caring respectful and understanding service ”

“ Well done the lady in Banstead Lloyd’s Bank. You are a star. Main Tel wasn’t great but she saved the day. This is why it’s so so important that local branches remain open- they know their customers and provide REAL customer service. ”

“ This is not service. ”

“ Contacted Lloyds Bank fraud team due to a suspicious payment, spoke to a woman named Cat (meow) from Ireland. Ended up resolving my issue quickly and efficiently and was a joy to talk to. Above and beyond customer service. ”

“ I lost my bank card,ordered a new one.Such a good and helpful service at the Leicester branch and also customer service.Recived my New Bank card 1 day later!👏👍Thank u ”

“ Heartwarmingly good service. ”

“ Tunstall lloyds. Outstanding service given to me when I was under pressure to send money over seas. The manager to a person on the desk were very helpful and showed genuine empathy. CBD ”

“ Having had Buildings & Contents insurance through Lloyd’s for several years I’ve always been impressed with their customer service which for many large organisations be poorly lacking - but not in this case which is refreshing! ”

“ Ignore adverse comments from banks under anonymous. Moving to Lloyds was the best moves I’ve done. Customer service is more than excellent and they are superb on sorting fraud withdrawals. I lost my card and it was replaced in 2 days. For personal banking do yourself a favour and ask Lloyds to switch for you. ”

“ Absolutely amazing bank, customer service is great, easy & simple use of the app and great to manage finances and savings! ”