Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.59

2.6 Rating 1,132 Reviews

40 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 5th November 2024

Grace Roman

Lloyds Bank 5 star review on 16th September 2024

TALLY YT

Lloyds Bank 1 star review on 20th May 2024

Anonymous

Lloyds Bank 5 star review on 17th March 2024

Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been a company business customer of Lloyds since the 1940’s (not me personally) We were informed that our account charges were doubling in June by a mail shot. And that any local agreement would be cancelled! We contacted our business Manager to express our concerns who said he was not interested in helping reference the charges. On being informed we would be moving banks, he stated “That’s Banking” How arrogant....”

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Posted 6 years ago

“Straight forward, easy to set up”

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(Home Insurance) - Posted 6 years ago

“Seemed to me to be a reasonable buy compared to a lot of others”

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(Home Insurance) - Posted 6 years ago

“Useless OLD FARTS! The worst customer service ever! Feel like they are making you a favor while making money or your savings! The one in HERNE BAY Uk are the worst!!! Someone should replace them asap!🤬🤯🤮 WHAT A BAD ADVERTISEMENT FOR A BANK!”

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Posted 6 years ago

“Easy to deal with everything was sorted fast with no problems.”

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(Car Insurance) - Posted 6 years ago

“I took out car Insurance in February 2018 which at the time was a reasonable price for Comprehensive cover. However, after three months we decided to change car from a 2.0ltr Alfa Romeo to a Hyundai Tuscan Diesel. Lloyds wanted to charge me £75 admin to change and the monthly repayment option was more than double. It really was cheaper to keep the Alfa insurance and take out a new policy for the Hyundai and save £12 per month! How on earth can this be possible????”

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Posted 6 years ago

“Simple process for switching current accounts”

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Posted 6 years ago

“Cost £105 to cancel my policy when I sold the car. £25 a time to update items.”

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Posted 6 years ago

“Sensible cost, desired cover. Communication was direct and straightforward.”

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(Car Insurance) - Posted 6 years ago

“I made a mistake to join this bank so you don't. The staff is so unhelpful, it has been 3 weeks I have moved to another adress, and they still won't chang my address telling me I need to call them from their app which I did. The staff is so inconsistent with their info it just makes you mad.”

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Posted 6 years ago

“Did not realise the substantial extra charges which were added to make changes to policy details, had I known perhaps I would have thought twice before purchasing policy”

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(Car Insurance) - Posted 6 years ago

“Very easy,simple and fast to get set up and organised”

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(Car Insurance) - Posted 6 years ago

“I trust lloyds they are fair and care about their customers.”

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(Car Insurance) - Posted 6 years ago

“Good value for money, good cover and easy to understand policy.”

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(Home Insurance) - Posted 6 years ago

“I find them easy to use”

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(Car Insurance) - Posted 6 years ago

“They just seem to want to make things as complicated and difficult as possible, having these little tiny problems which end up leaving you having to wait weeks for a 'simple' solution. it makes you feel a bit played.”

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Posted 6 years ago

“Worked well.”

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(Car Insurance) - Posted 6 years ago

“As our LLoyds bank is so helpful decided to use them for car insurance. no problems so far.”

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(Car Insurance) - Posted 6 years ago

“Asked for. A. Bank. Statement. For three months. No sign. Of it. When. I told them. We. Would. Be. Change. Banks. Guess what turned up. Your. Right a. Bank. Statement”

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(Car Insurance) - Posted 6 years ago

“I have had the worst banking experience ever with this bank. I applied for a year loan of 3k but I ended up paying back more than 4,5k with the interest fees. Thats almost 50% interest fees. When they asked me to sign the loan of 30% APR I wasn't explained correctly the fees I'd be charged off and the senior of Oxford street branch told me they will decrease my interest fees due of been too high but they never did. Avoid at any cost this bank! 30% APR that supposed to be plus other hidden interest fees my one year loan ended up paying back around 50% interest fees on top. For a £3,000 loan paid in total £4,380 :((((( Also dont trust the positive reviews here as they have been written by Lloyds staff. For legit reviews about Lloyds bank check trustpilot website which Lloyds bank has 1 star out of 5 from more than 500 reviewers. I hope this bank close down very quick for ripping people off.”

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Posted 6 years ago

Lloyds Bank is rated 2.6 based on 1,132 reviews