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LV= Reviews

2.8 Rating 319 Reviews

45 %

of reviewers recommend LV=

Company Reviews

2.8

Based on 319 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Email:

nick.joy@lv.co.uk

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LV= 1 star review on 18th November 2024

LV= 1 star review on 20th May 2024

Mohammed D Hussain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems a pity you have to get a quote on line and then compare it with your renewal letter.after ringing up you have always negotiated the price down but I'd be happier to get the cheaper price at first. I should then feel like a valued customer",”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Excellent provider”

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(Car Insurance) - Posted 9 years ago

“Very welcoming and clear good service”

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(Car Insurance) - Posted 9 years ago

“Got the details thru quickly by email, can't really comment further”

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(Car Insurance) - Posted 9 years ago

“Go with someone else.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Hi James. Thanks for sharing your review. We're sorry to read your comments and if you'd like to discuss any aspects of our service, please email us your details to LVCares@LV.com and we'll look into this for you. Regards. Nick

Posted 9 years ago

“very good concise service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“If I have a complaint it would be that there is always some considerable difference between what is stated as the premium on a website (comparison site) and what you quote over the telephone. .”

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(Car Insurance) - Posted 9 years ago

“last year was verry goo0d.”

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(Car Insurance) - Posted 9 years ago

“Nearly 12 months after filing a no fault claim they are only now pursuing the case in court. It took numerous calls and emails to request they take action. Will not use LV again.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Hi, we're sorry to read your review. If you'd like us to look into your claim for you, please email us your details to LVCares@LV.com. Regards. Nick

Posted 9 years ago

“I found it very easy to communicate and easy to understand when purchasing policy,no problems at all.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“completely satisfied with the service.”

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(Car Insurance) - Posted 9 years ago

“A good price insurance hope it will still be cheap this year .”

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(Car Insurance) - Posted 9 years ago

“hav'.e no complaints what so ever aboat my insurance would insure again if it is the wright price.”

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(Car Insurance) - Posted 9 years ago

“The claim was dealt with quickly and fairly ..”

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(Car Insurance) - Posted 9 years ago

“always found your company helpful. Have been with you over 10 years.”

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(Car Insurance) - Posted 9 years ago

“Very helpful when changing vehicles and no extra charge to do so, all in all no complaints what so ever.”

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(Car Insurance) - Posted 9 years ago

“found service good.”

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(Car Insurance) - Posted 9 years ago

“great service,every thing easy to follow,just great all round.”

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(Car Insurance) - Posted 9 years ago

“Thank you!”

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(Car Insurance) - Posted 9 years ago

“I have never had to claim,but getting insurance was very easy,the staff were very helpful,I have changed cars twice with LV and both times were very easy to do and the documents were sent straight away,have no complaints only praise for the staff.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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LV= is rated 2.8 based on 319 reviews