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LV= Reviews

2.7 Rating 335 Reviews
43 %
of reviewers recommend LV=
2.7
Based on 335 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Email:

nick.joy@lv.co.uk

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I was delighted with the efficient and courteous way my claim was dealt with. Plenty of information always supplied so i knew exactly what was happening. Thank you for a satisfactory result. also delighted with Home Insurance price. P.S. My wife worked for the 'Liverpool Vic' over 60 years ago!
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(Car Insurance) - Posted 10 years ago
First class in all respects.
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(Car Insurance) - Posted 10 years ago
so far so good BUT will they do what most companies do at renewal time such as hiking prices if they then iam off.
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(Car Insurance) - Posted 10 years ago
Did all I could ask for. But then they did want to sell me something (Insurance) and that the only experience I have had with them.
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(Home Insurance) - Posted 10 years ago
L V came out first and for me was the best.
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(Car Insurance) - Posted 10 years ago
a very simple well-conducted transaction.
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(Car Insurance) - Posted 10 years ago
Found the online chat facility very useful to clarify one or two points. My only problem was when renewing last year, I found that I was being quoted a higher premium for a POSSIBLE case that I had notified LV of but which did not materialise, and I had informed LV of this result. Because they keep such information on their database, even though no claim had been made I was being quoted extra. I pointed out that this was a ridiculous situation which would lead me to look elsewhere and after a few phone calls the extra quote was removed was. This only came to light because I had checked the quote online and noted the difference from my postal postal renewal quotation.
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(Car Insurance) - Posted 10 years ago
Liverpool & Victoria excelled when it came to customer service. Clear advice given and follow up as promised.
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(Car Insurance) - Posted 10 years ago
friendly staff, easy to deal with and helpful when i needed to change over my insurance to a different vehicle.
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(Car Insurance) - Posted 10 years ago
Policy on offer seems good value for money. Proof of any policy is when a claim is made. Have not heard any adverse comments on LV.
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(Car Insurance) - Posted 10 years ago
No contact at all since taking out policy touch wood.
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(Car Insurance) - Posted 10 years ago
I found LV Insurance quick and easy to deal with.
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(Car Insurance) - Posted 10 years ago
Very friendly and clear when describing all the options available to me would recommend this company to anyone.
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(Car Insurance) - Posted 10 years ago
Very happy, hope still happy after next quote !
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(Car Insurance) - Posted 10 years ago
I am very satisfied with the price and service I received from LV.
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(Car Insurance) - Posted 10 years ago
I have well cared for by LV.
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(Car Insurance) - Posted 10 years ago
Very good and very happy.
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(Car Insurance) - Posted 10 years ago
I live in Jersey and forgot to request a windscreen disc. However, one arrived in the mail the first working day after buying online. Outstanding service!
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(Car Insurance) - Posted 10 years ago
Easy,concise instructions on how to apply with prompt and professional follow up.
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(Car Insurance) - Posted 10 years ago
Had a small 'bump' with another car - and they took over and did everything required! a very good insurance company to deal with !
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(Car Insurance) - Posted 10 years ago
LV= is rated 2.7 based on 335 reviews