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LV= Reviews

2.8 Rating 313 Reviews
A
Happiness Grade
A

Customer Service - Good

90.48%
Industry Average
Brilliant service, very pleased!!!
posted 5 years ago - James Moore
Good policy and customer service.
posted 5 years ago - Anonymous
Very helpful. Excellent service
posted 6 years ago - Perparim
Reported an accident and within 30 minutes everything was sorted. Third parties car was repaired with 36 hours. Collecting mine within a week. Thats what I call an excellent service. Even spoke to an extremely polite and helpful advisor. Very impressed, as are all my friends.
posted 7 years ago - Margaret. Thirsk
Very quick and easy to use web forms for buying travel insurance. I have existing medical conditions and usually have to jump through hoops on the phone with screening service for 10 minutes. This time with LV i only had to answer the web questions. and had cover sorted in 10 minutes, not the usual 30 or 40 minutes, and it ended up cheaper for better cover.WELL DONE LV.
posted 9 years ago - Barry Nichols
Of course you can't really rate the entire service until you have to make a claim, but so far I'm a very happy customer.
posted 9 years ago - Sam
Very pleased with the Service. Efficient and quick and compare very favourably with other companies.
posted 9 years ago - Pamela
I have had nothing but the best service when speaking with them , little things like change of addresses adding a person onto the insurance its all been a pleasure
posted 9 years ago - Graham
Very pleased with the product and service
posted 9 years ago - Christopher
very happy with service from LV at the moment but havent made a claim yet!!
posted 9 years ago - Lorna