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LV= Reviews

2.8 Rating 319 Reviews
45 %
of reviewers recommend LV=
Company Reviews Questions Metrics
2.8
Based on 319 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Email:

nick.joy@lv.co.uk

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Anonymous
Verified Buyer
“CANT FAULT THEM AT ALL. TREVOR.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Muriel
Verified Buyer
“Efficient, competent and good manners. Very helpful.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Michael
Verified Buyer
“I live in Jersey and forgot to request a windscreen disc. However, one arrived in the mail the first working day after buying online. Outstanding service!”
Helpful Report
(Car Insurance) - Posted 10 years ago
Talaat
Verified Buyer
“LV was almost not there . We haven't had any communication at all except the only one time they sent me the Insurance papers . Even as my Insurance renewal is coming soon no any communications from them !! when other insurance companies are competing for my new policy ! It seems that LV has too many customers that they don't care to keep their customers for another year. Wish them all the luck .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Easy,concise instructions on how to apply with prompt and professional follow up.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Clifford James
Verified Buyer
“Had a small 'bump' with another car - and they took over and did everything required! a very good insurance company to deal with !”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent and efficient response to telephone calls quick .”
Helpful Report
(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“Policy shot up in price by 50% when I changed my car half way through, would have been the same as my original price if I changed to another policy provider but wanted the year no claims.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Cancelled my policy after ten months when I missed a direct debit payment. No claims ineligible for that period apparently. Then added an extra payment on cancellation of the policy. Seems they make it up as they go or hide behind small print. Glad I never had to make a claim.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I thought it was good value very hard to judge because i;ve never made a claim thank goodness.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Nothing outstanding to report.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Sandra
Verified Buyer
“Very good and reliable insurance company and would recommend them.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Geoff
Verified Buyer
“I needed information quick and it was very quick and if I needed anything else to contact them. The LV insurance are great.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Craig
Unverified Reviewer
“I have been with them many years and found their service to be excellent..however this year they have sent a renewal quote which is very expensive went to go compare and saved £120 with another company ..£120 is a lot to pay extra for good service sorry LV bye bye”
Helpful Report
Posted 10 years ago
Piotr
Verified Buyer
“ok.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Peter
Verified Buyer
“simple process and very competitive for a good level of cover.not the cheapest but a well known name ,, at least you know you are dealing with a company of substance.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Purchase was easy and documents were downloaded.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent service all round . Had to make a change to the policy did not experience any problems, LV was very informative quick and efficient.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“The insurance is okey but no discount at all for the year.”
Helpful Report
(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“As I have been fortunate enough to continue to avoid accidents over a further twelve months I am happy to say that it has not been necessary to contact my insurers and therefore I have maintained a negative, but satisfactory, relationship. Howver I now await a quotation for my next annual policy for 2015.”
Helpful Report
(Car Insurance) - Posted 10 years ago
LV= is rated 2.8 based on 319 reviews
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