MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When you buy a bike/car the V5 document is sent off to the DVLA MCE badger you with messages and emails stating they need the V5 document or the policy will be cancelled, the only part of the V5 document is the green new keeper part which proves nothing at this stage.”

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Posted 4 years ago

“Still not received policy by email. The guy said about 10 mins. Still waiting”

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Posted 4 years ago

“Cheap insurance but customer service is non existent. Cancelled insurance for no reason and will not refund premium which means key worker can not go to work potentially loosing job”

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Posted 4 years ago

“Tried live chat absolutely no help at all only advised that I had to call customer service. Waited 32 minutes for someone to answer.”

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Posted 4 years ago

“Horrendous service, quick to take your insurance, rubbish at claims even worse at answering the phone”

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Posted 4 years ago

“High excess but it is the cheapest out there atm. 2nd year with MCE and no problems so far.”

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Posted 4 years ago

“Pretty quick and efficient, so no complaints”

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Posted 4 years ago

“Good price via cash back site. One of online documents was blank as it was incorporated into another, which threw me a bit but no biggy.”

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Posted 4 years ago

“Decent price..seem to have decent cover as well. However no cover note included in electronic paperwork nor a response for sending one!!”

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Posted 4 years ago

“Excellent experience on the phone helped to no end and a good price customer service was excellent 5 stars from me”

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Posted 4 years ago

“Great price”

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Posted 4 years ago

“I bought the policy on the 10th, it is now the 14th and I'm still waiting for them to validate my insurance through the useless app that they have. I've sent several emails and received no response. I have to work and I don't have time to sit on the phone for hours waiting for someone to pick up.”

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Posted 4 years ago

“Couldnt answer me for 2 days when I phone up about my policy even the live chat no one been getting back to me as soon as I press 1 for pay existing debt you pick up within 3 minutes! Absolute joke!”

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Posted 4 years ago

“A ludicrous amount of documentation required to validate insurance on my crappy moped. Getting a mortgage is honestly less hassle. Then they constantly hound you with reminders. The single star was it was cheaper than everyone else but starting to regret my decision. Go elsewhere.”

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Posted 4 years ago

“Insurance price good service on the phone excellent but same as usual cannot open my documents from email I've been with you for years and have the same problem come on sort it out mce you can do it”

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Posted 4 years ago

“Good service but added £25 to this months phone bill for calling them 😡”

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Posted 4 years ago

“Yes ..MCE want to cancel my insurance policy because I refuse to download to the app on my phone! and I have been a customer for the last 10 year”

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Posted 4 years ago

“Very helpful thanks a lot, Had a issue with the phone app and the lady on the phone helped me with it..”

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Posted 4 years ago

“The price is good, but the verification process feels very intrusive and clunky.”

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Posted 4 years ago

“Simple to use website and excellent value for money”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews