Name: MCE Insurance
Rating: 3.97

“The reason I am writing this review is because MCE as a company is a joke and does not care about you as a person, nor do they provide you with the service you have paid for. I had a motorbike accident two years ago and due to MCE's incompetence, I have now got a CCJ on my credit file. The payment for my bike was paid quickly and I thought everything had been resolved. Two years have passed where they should have paid the third party but haven't. A CCJ was raised almost a year ago and was set side ready for payment but MCE never paid. Now, as payment has still not been made to the third party, another CCJ has been raised and MCE are still not dealing with the matter of payment of getting this CCJ removed from my credit file. MCE never mentioned they weren’t paying the third party for whatever reason, nor have they informed me that anything negative had been raised in my name. I had to find this out the hard way when I was rejected for finance. MCE has made promise after promise to get this sorted but still haven't. They now do not respond to any form of correspondence. I have been forced to seek legal aid to resolve this matter but still to no positive outcome. Quite frankly, MCE should not be allowed to offer insurance and I would strongly recommend that people would avoid using this company for their own protection. MCE do not care about you as a person and are willing to ruin your future, all so they can keep the money rolling in. How can a company this large be so terrible when dealing with legal matters? How can this company be a leading sponsor for BSB but not care about you as an individual when you have paid them for a service?”

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Posted 5 years ago

“The reason I am writing this review is because MCE as a company is a joke and does not care about you as a person, nor do they provide you with the service you have paid for. I had a motorbike accident two years ago and due to MCE's incompetence, I have now got a CCJ on my credit file. The payment for my bike was paid quickly and I thought everything had been resolved. Two years have passed where they should have paid the third party but haven't. A CCJ was raised almost a year ago and was set side ready for payment but MCE never paid. Now, as payment has still not been made to the third party, another CCJ has been raised and MCE are still not dealing with the matter of payment of getting this CCJ removed from my credit file. MCE never mentioned they weren’t paying the third party for whatever reason, nor have they informed me that anything negative had been raised in my name. I had to find this out the hard way when I was rejected for finance. MCE has made promise after promise to get this sorted but still haven't. They now do not respond to any form of correspondence. I have been forced to seek legal aid to resolve this matter but still to no positive outcome. Quite frankly, MCE should not be allowed to offer insurance and I would strongly recommend that people would avoid using this company for their own protection. MCE do not care about you as a person and are willing to ruin your future, all so they can keep the money rolling in. How can a company this large be so terrible when dealing with legal matters? How can this company be a leading sponsor for BSB but not care about you as an individual when you have paid them for a service?”

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Posted 5 years ago

“Alway helpful staff and saved me money from an old cover .”

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Posted 5 years ago

“Excellent customer service, very helpful and efficient.”

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Posted 5 years ago

“very helpful I can't complain and nor can someone else I know it would seem I was not alone in the way I was looked after I had been elsewhere and it made it seem as though the bike I wanted was out of my reach because of the price of the insurance not so now.Ta”

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Posted 5 years ago

“Brilliant friendly service, very helpful, and good value for my money! Cheers!😁👍 Paul!”

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Posted 5 years ago

“I’m so happy service”

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Posted 5 years ago

“Easy no hassle no complicated jargon MCE do what they say excellent service”

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Posted 5 years ago

“Very polite staff , very happy with my insurance quote!”

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Posted 5 years ago

“Very good service when I managed to get through.”

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Posted 5 years ago

“The customer service was fine although when question about the £100 increase from the online quote (as anonymous has also stated below) i was asked do you want to renew at £197 or take your chance with the online quote. Seams to be a recurring issue with MCE. i will encourage others to go elsewhere.”

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Posted 5 years ago

“Always happy with the staff service. But unable to explain why the website quote was £100 cheaper than the quote provided on the phone.”

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Posted 5 years ago

“every good but just don't no how to upload documents that are needed to be uploaded as it will not let me upload them on the website”

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Posted 5 years ago

“Great price and cover well recommended”

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Posted 5 years ago

“Total rubbish. Avoid.”

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Posted 5 years ago

“staff i spoke to rattled through everything at lightning speed with no care or explanation - didnt seem bothered. when i questioned price doubling he suggested it was due to change of address despite parking changing from street to brick-built garage. i discovered he was offering fully comp not 3pf&t as per previous 7 years. he didnt even spot that. i bought online instead and it was cheaper as suspected. cheap premiums, rubbish service & high excesses. you get what you pay for.”

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Posted 5 years ago

“Super fast. Great web page for inputs and I’m happy with the price too. Thanks to all. Adam Sparks.”

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Posted 5 years ago

“Excellent service, can’t fault them.. 3rd year with them.. staff very pleasing and pleasure to talk too..happy with renewal price, Will recommend and use again... Thankyou..”

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Posted 5 years ago

“Still not coming up with as insured but over than that every good”

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Posted 5 years ago

“Priced fairly but not received any contact numbers for my breakdown cover or claims”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

MCE Insurance Reviews