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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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effecient service and very competitive pricing
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Posted 4 years ago
Treble to contact
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Posted 4 years ago
Very good company
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Posted 4 years ago
Avoid like the plague, bunch of crooks. Cancel your insurance after you spend days trying to give them all the relevant information. Its not cheaper in the end you payinfg another deposit to go with someone else.
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Posted 4 years ago
Ridiculous excess , hours spent in phone queue when you finally get through you get told they can’t deal with it and you get put in another queue 🤬 E mailed to cancel policy 5 days ago and still no reply , worst customer service I have ever come across
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Posted 4 years ago
Great product I’m really happy and looking forward to riding my motorcycle with the confidence of being insured by a great company.
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Posted 4 years ago
Insurance had doubled for renewal! But when I phoned to cancel I had a very helpful person who was able to recalculate my premium and was able to offer me a very good deal.
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Posted 4 years ago
Fast, efficient, cheap and all I needed without pushy sales. Many thanks
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Posted 4 years ago
online caused problems so I phoned, very helpful and friendly young lady called Hanna quickly sorted out the problem and completed the insurance for me at a good price. 5 star for customer service.
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Posted 4 years ago
Everything good.
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Posted 4 years ago
Forced to use the MCE App on my phone to upload documents which doesn't seem to work so I'm just left watching circles go round while getting emails that my contract will be canceled if the images don't get uploaded. The App support team apparently doesn't work weekends which makes things even harder to fix.
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Posted 4 years ago
Sorted my insurance in no time with excellent price
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Posted 4 years ago
Best quote, best service
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Posted 4 years ago
Customer care excellent no comment. Prices is little bit high for me, Everything reasonable.
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Posted 4 years ago
Really easy and straight forward, good price and fair.
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Posted 4 years ago
Sales man was very rushy. Talking really fast
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Posted 4 years ago
The price is good, but to be valid you need to upload all your documents to their app. The app is so glitchy and certain parts don't work on android phones, so unless you have an old iPhone laying around to do half of uploads on that, you're in trouble. It would not be so bad if the uploads were not mandatory and they threatened to cancel your policy unless you manage to use their glitchy app. They also don't pick up the phone when you try to call their technical helpline.
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Posted 4 years ago
When you buy a bike/car the V5 document is sent off to the DVLA MCE badger you with messages and emails stating they need the V5 document or the policy will be cancelled, the only part of the V5 document is the green new keeper part which proves nothing at this stage.
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Posted 4 years ago
Still not received policy by email. The guy said about 10 mins. Still waiting
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Posted 4 years ago
Cheap insurance but customer service is non existent. Cancelled insurance for no reason and will not refund premium which means key worker can not go to work potentially loosing job
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews