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MCE Insurance Reviews

4.0 Rating 5,334 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,334 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Very friendly staff had small problem an they attended to it straight away
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Posted 1 year ago
MCE insurance is really helpful for any vehicle so I prefer to take MCE rather than others they provide effective service for every customer
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Posted 1 year ago
Quick and easy to do online but not a big fan of having to pay extra for bits that come as standard with other companies
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Posted 1 year ago
One work brilliant.
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Posted 1 year ago
Steer clear these are not biker friendly there bandits !!
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Posted 1 year ago
I had a quote for my Low riders S for about £100 fully comp, I added the custom extras and the price went to £194 and I paid it in full and received the documents straight away, I opened the policy only to find that all accessories and custom works were removed and any claim were for a standard bike, obviously this cost was fora bike at trade cost and not replacement cost. I canceled in 24 hours only to find 50% of my money stolen. No one rang me or emailed me, as no one couldn’t give a ####. Shocking treatment and to be honest it’s almost legal theft. Portal doesn’t work and they know it. I’ve left a review on a large platform and will now contact the ombudsman, as a motorcycle collector and professional business man I can’t believe this behaviour is allowed in 2023. Thieves to say the least.
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Posted 1 year ago
Policy was mistakenly activated. Had a struggle to get a refund. This company has No phone numbers. Eventually it took a few days to get through to a human. On hold for about an hour three times after making contact. No full refund as the kept an admin fee despite them acknowledging they had my cancellation emails. Nightmare
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Posted 1 year ago
Clear concise and convenient. Also the ONLY provider that insures new riders on big bikes.
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Posted 1 year ago
happy with price for insurance as i have had no motorcycle insurance fo about 25 years got insured on sunday morning and the following thursday morning i assigned a cherished number to my bike then contacted MCE to change reg number and they charged me £79 for this which i thought was i total disgrace i was totally disgusted
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Posted 1 year ago
You must use portal , portal doesn't work, insurance was £130,. Renew price £352 🤣🤣 no claims, on it, no thanks never again
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Posted 1 year ago
Avoid, will try to rip you off, never again.
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Posted 1 year ago
In the world your fees for missing a payment are ridiculous and you should know that yourselves without me telling you.
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Posted 1 year ago
Online portal doesn't work most of the time. This needs look at as it saves having to phone up.
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Posted 1 year ago
Good price and service only thing left scratching my head was last 2 years with you (first year being my first year riding) I had pillion added to policy this year you wouldn't allow this yet last two years with you i didnt claims and another year riding.
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Posted 1 year ago
Easy buying process and hopefully good value (although I haven't made a claim).
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Posted 1 year ago
I was with you ( Sabre Insurance) last year and was quoted a good price for the first year back after many years and had no complaints about the regular contact i got. This years quote from you had gone up £70 and when i rang to discuss it i was told there was nothing the could do about the price. I went on a comparison site and got the same cover same insurer for £40 less than your quote which is a bit baffling to me. The bike is only on the road for 6 months so i am going to get the best price i can. When i asked about flexible cover i was told to try Subscribe and Ride but being a fair weather rider for pleasure at short notice i thought that it wasn't suitable
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Posted 1 year ago
No issues
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Posted 1 year ago
Very professional customer service and great fee. Thx
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Posted 1 year ago
Ok bit did you take my 1 years no claims off my old policy
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Posted 1 year ago
I found MCE very helpful and clear in their explanation of my cover. ... and they answer the phone quicker than most!
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Posted 1 year ago
MCE Insurance is rated 4.0 based on 5,334 reviews