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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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The customer service was great and insightful, price turned out to be way better than expected and was really fast to set up
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Posted 4 years ago
Those phone calls,and the servise is just god damn dogshit. Fck u very much.i ve been waiting in outside for 25 min in the call phone,2 times.and when finally somebody answeared to the phone call,they cannot fcking understand the GoD Damn postcode.asking me:,,sir...do u understand english.?" Like u have mental issues?im waiting 25 god damn min for making a payment thats is about 2 sec,and u cannot understand a fcking postcode,and also, closing the phone call.smart.
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Posted 4 years ago
Absolutely shocking customer services and spent over 2 hours waiting for one to answer. I tried their online chatline and they told me they could not help me so call up their colleagues. Easy enough to fill in their form online but when you have any issue that requires you having to talk to someone - beware. I would certainly avoid this company and use as reputable one instead.
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Posted 4 years ago
forty minutes waiting for customer service and then charged £62 to cancel policy won't use them again😖
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Posted 4 years ago
my renewal was easy and fast to sort out . and price was amazing realy happy with the service.
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Posted 4 years ago
Happy with the policy although i noticed on all quotes that the excess on most policies has increased this year.
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Posted 4 years ago
Very simple to arrange. Very competative. Very happy.
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Posted 4 years ago
Competitive policy price and cover. Efficient Website and service
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Posted 4 years ago
Respect for customers,i do aprecciate this!
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Posted 4 years ago
i have a chines bike and other places i tried cud not help phoned up MCE and was able to get insurance with in a hour and was very helpful and will be insuring my other back with NCE in november when it runs out
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Posted 4 years ago
Stress free, extremely easy & straight forward and incredible price !!! Thank. You MCE !!
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Posted 4 years ago
No payment plan set up,got given wrong number to rectify, took 4 days to finaly get through to be told I had to cancel the policy and start again so 3 months of the no claims bonus has gone
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Posted 4 years ago
Very good competitive price, delighted
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Posted 4 years ago
Well, it’s too early to really tell how MCE have been. I’ve only just arranged my motorbike insurance with them, but in terms of getting that done - it was fairly easy and straightforward. The price quoted was cheaper than almost all the others, so in that respect - very good. Hopefully, should I need it, everything else will be as simple and straightforward!
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Posted 4 years ago
Not had a accident and had to use the service more so its 5 star at this time
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Posted 4 years ago
You have good customers service
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Posted 4 years ago
Can’t find any faults with MCE everything was straight forward helpful and very friendly staff
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Posted 4 years ago
Easy to deal with and friendly and helpful staff
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Posted 4 years ago
MCE asked me to renew online, they said they did not recognise the registration number of my bike even though they've insured it for 4 years and to ring this number, after waiting 51 minutes, they quoted £50 more than last year (no claims made) went on comparison site and realised MCE would provide for less on that site, but I found it cheaper with another company, when I got my phone bill the number they asked me to ring cost me £37, I e mailed them but no response. Ripped off! Avoid this company!!!!
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Posted 4 years ago
Not a very helpful team,after lots of attempts to down load the documents ie useing my email address and post code still can’t print them .i won’t be back to this mce next year,
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews